What are the responsibilities and job description for the HVAC Service Technician position at Vailes Brothers, Inc?
Employment that is a breath of fresh air.
Are you ready to elevate your career with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family-owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we'd love to welcome you to the Vailes team!
What's In It For You:
- $25.00 to $32.00 an hour, (Depending on skills and experience) Plus commissions!
- Insurance Options
- Vehicle with a gas card
- PTO Paid Holidays (From Day 1!)
- IRA With Company Match
- Work-Life Balance
- Office Celebrations
- Fun Team Events
- Company-provided uniforms
- Ongoing Support & Development - Paid Training
- Family-owned and operated company
The position of HVAC Service Tech is to diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions!
Responsibilities:
- Complete all general HVAC in-home service calls.
- Establish customer rapport to sell the right products and services.
- Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Explain replacement opportunities for aging, inefficient, or underperforming systems.
- Understand your service criteria and hold yourself accountable for exceeding revenue goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work alongside customer service and dispatch to ensure the overall success of the business.
- Maintain a clean, organized job site and well-inventoried truck.
- Participate actively in all training exercises, morning meetings, trade shows, and retreats.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
- Be accurate and timely with invoices, time cards, curbside feedback, and option sheets.
Requirements:
- Licensed with knowledge of local HVAC codes and ability to make on-the-job applications.
- Develop a proven track record in heating and cooling systems, including the ability to draw simple diagrams, read blueprints, and other diagrams.
- Continued education and training to obtain NATE certification.
- Clean, safe driving record.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- High integrity with advanced social skills and the ability to make solid connections.
- Strong desire to be a better technician tomorrow than you are today.
- Competitive individual contributor who also loves to win as a team.
We are an equal opportunity employer.
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.
Salary : $25 - $32