Business Process & Automation Manager

OVERVIEW:
Vaco has partnered with a client near Lafayette, Indiana to hire a Business Process & Automation Manager.

About the Company
This rapidly growing mid-market services organization (300 employees, $65M revenue) is scaling aggressively toward $100M . Operating in a field-based, blue-collar environment supported by a growing back-office, the company is investing heavily in in-house automation, workflow optimization, and AI-enabled solutions to drive long-term growth. Over the next several years, the focus is on scaling efficiently, improving operational leverage, and preparing for a future private equity transaction.

The Opportunity
This newly created role offers high visibility and impact. The Business Transformation Manager will lead initiatives that optimize workflows, implement automation and AI solutions, and improve operational efficiency. Success in this role means delivering measurable improvements in productivity, capacity, and cost structure while helping the company scale without proportional headcount growth. Candidates who thrive in ambiguity, enjoy solving complex problems, and want to see their work directly impact margins and valuation will excel.

Location & Work Model
On-site presence is important, especially early, to understand workflows and build relationships. Some flexibility may be possible over time depending on results and business needs. Candidates within reasonable travel distance or open to regular on-site work are preferred.

Key Responsibilities

• Evaluate and redesign workflows across departments to eliminate inefficiencies and unlock capacity

• Lead automation and AI initiatives, ensuring pilots convert to sustained results

• Track productivity metrics, labor efficiency, and automation ROI to inform leadership decisions

• Recommend organizational design changes and role reallocations based on capacity gains

• Drive adoption of new processes and tools through cross-functional change leadership

Qualifications

• Experience in operations, workflow optimization, process improvement, or business transformation

• Comfortable in mid-market, hands-on environments with field operations and back-office teams

• Strong analytical, problem-solving, and execution-oriented skills

• Experience with automation, AI-enabled workflows, or low-code tools is a plus

• Lean, Six Sigma, Kaizen, or PE-backed transformation experience is desirable

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Salary : $180,000