What are the responsibilities and job description for the Biling Specialist (Non-Medical) position at Vaco by Highspring?
The Billing Specialist is responsible for preparing, processing, and distributing accurate customer invoices while maintaining billing records and resolving account discrepancies. This role works closely with customers, sales, operations, and accounting teams to ensure timely billing, payment processing, and exceptional customer service.
Key Responsibilities- Generate and distribute customer invoices accurately and on schedule.
- Review invoices for completeness, pricing accuracy, and proper documentation.
- Maintain customer billing records and update account information as needed.
- Research and resolve billing discrepancies, disputes, and payment issues.
- Monitor outstanding invoices and assist with collections activities.
- Process credit memos, adjustments, and account reconciliations.
- Support month-end closing activities related to billing and accounts receivable.
- Prepare billing reports and analyze trends for management review.
- Communicate professionally with internal departments and external customers regarding billing inquiries.
- Ensure compliance with company policies, procedures, and applicable regulations.
- Identify opportunities to improve billing processes and efficiency.
- Perform other duties as assigned.
- High school diploma or GED required; Associate's or Bachelor's degree in Accounting, Finance, or Business preferred.
- 2 years of billing, accounts receivable, accounting, or related experience.
- Strong understanding of invoicing and accounts receivable processes.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Experience with ERP or accounting software systems preferred.
- Excellent attention to detail and organizational skills.
- Strong analytical and problem-solving abilities.
- Effective verbal and written communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Experience with customer billing portals such as Ariba, Coupa, or similar platforms.
- Experience in manufacturing, logistics, distribution, or service-based industries.
- Knowledge of payment applications, account reconciliations, and collections processes.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com.
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.