What are the responsibilities and job description for the Owner Relations Manager position at Vacation HR?
At RealJoy Vacations, we create exceptional vacation experiences for guests while delivering unmatched care and results for homeowners. Our team is passionate about hospitality, collaboration, and innovation in the vacation rental industry. We pride ourselves on a supportive culture where driven professionals can grow, make an impact, and build meaningful relationships every day.
We’re looking for a friendly, organized, and relationship-driven Owner Relations Manager to serve as the primary connection between our company and the homeowners we support. This role is perfect for someone who thrives on solving problems, building trust, and delivering an outstanding service experience.
You’ll play a key role in onboarding new properties, resolving owner concerns, and ensuring long-term satisfaction and retention- all while collaborating with cross-functional teams and managing responsibilities with confidence and independence.
As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. Please visit the link below:
AwayDay, LLC