What are the responsibilities and job description for the Front Desk Supervisor - The Colonies position at Vacatia?
Now Hiring: Front Desk Supervisor | Join Our Resort Team!
We’re looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.
As a Front Desk Supervisor, you’ll balance leadership and guest service, helping to create memorable stays while supporting your team with training, coaching, and day-to-day operations. If you’re passionate about hospitality and ready to take the next step in your career, we’d love to meet you!
What You’ll Do
At Vacatia, we believe in creating exceptional guest experiences and a supportive, team-driven workplace. As a Front Desk Supervisor, you’ll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.
Ready to take the next step in your hospitality career? Apply today and join a company where your leadership and service make the difference!
We’re looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.
As a Front Desk Supervisor, you’ll balance leadership and guest service, helping to create memorable stays while supporting your team with training, coaching, and day-to-day operations. If you’re passionate about hospitality and ready to take the next step in your career, we’d love to meet you!
What You’ll Do
- Lead by example in providing outstanding guest service.
- Support front desk operations including check-ins, check-outs, payments, and reservations.
- Resolve guest concerns quickly and professionally.
- Train, mentor, and motivate front desk clerks.
- Ensure accuracy in financial transactions and cash handling.
- Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts.
- Maintain a clean, safe, and welcoming front desk environment.
- Uphold company policies, safety standards, and guest confidentiality.
- 1–3 years of front desk experience and leadership experience, within hospitality.
- A strong customer service mindset with excellent communication skills.
- Proven ability to lead a team, resolve issues, and keep morale high.
- Computer proficiency and prior cash-handling experience.
- Dependability, professionalism, and flexibility to work evenings, weekends, and holidays.
- High School Diploma or GED required.
At Vacatia, we believe in creating exceptional guest experiences and a supportive, team-driven workplace. As a Front Desk Supervisor, you’ll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.
Ready to take the next step in your hospitality career? Apply today and join a company where your leadership and service make the difference!