Senior Claims Specialist - Auto Bodily Injury (Hybrid; Buffalo, NY)

The Company

At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an “A” rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier.

Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago.

What You Will Do

This is a hybrid role. You'll be responsible for adjusting auto bodily injury claims, in primarily Northeastern venues, including NY, CT, NJ, and MA. You'll be communicating with all parties involved and completing investigations in a timely and thorough manner. This position will include contact with attorneys on serious claim matters, and you will consult with a supervisor on more complex coverage and technical matters. This position requires strong analytical skills, attention to detail, and the ability to negotiate and settle claims while adhering to company policies and procedures.

Key Responsibilities

• Perform all duties and responsibilities as outlined for Claims Specialist.
• Investigate and handle personal and commercial auto bodily injury claims of a complex and serious nature.
• Perform special claims investigations and handle matters requiring broad technical claims knowledge.
• Operate on an independent basis with little supervision.
• Settle claims within assigned authority.
• Maintain contact with attorneys concerning serious claim matters.
• Review court decisions, law and coverage interpretations. Broad knowledge and understanding of the law and claim practices.
• May assume duties of the Claims Supervisor in the Supervisor's absence.

What You Need

• 4-year degree or equivalent experience.
• 1-2 years as Claims Specialist handling auto bodily injury or 3-4 years adjusting experience.
• Auto bodily injury experience strongly preferred with knowledge of commercial claims preferred.
• Knowledge of venues including NY, CT, NJ, and MA preferred.

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $72,000 - $91,000

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Care.com Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs

Additional Information

This position is a full time salaried, exempt (non overtime eligible) position.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.