Accounting and Customer Support Specialist

Job Summary

UTC RETAIL is an extremely dynamic company supporting the Retail industry.

We are seeking an Accounting and Customer Support Specialist to join our team. This is a full-time position as a member of the Finance Department. This individual will be a key resource in supporting the day-to-day business transactions of the company, providing financial, customer support, and administrative assistance.

Position is based on-site in the UTC RETAIL offices in Victor, NY (not a remote position).

We are an equal opportunity employer.

Responsibilities and Duties

Roles and responsibilities will include:

• Process customer invoices and credits for all sites. Resolve related inquiries and perform collections on unpaid customer invoices.
• Process supplier invoices and expenses, matching purchase order and receiving documentation, or obtaining approvals and assigning proper ledger account and department coding. Resolve any price or receipt discrepancy in a timely and professional manner
• Process supplier disbursements
• Order entry: includes external customer orders, and internal department transfers. Monitor customer support e-mail for new and open orders to be entered and followed up on
• Quoting: support the creation of sales quotes as needed, to be presented to current and potential customers, and archival of documents to the network
• Create monthly and daily service request orders, and contract orders
• Provide audit support by gathering and organizing necessary documentation
• Calculate and perform monthly, quarterly, and annual Sales and Use Tax filings
• Maintain an orderly financial filing system
• Support Management with general administrative support tasks, and assist with special projects as needed
• Phone coverage: cover UTC RETAIL main phone line, as needed

Qualifications and Skills

Minimum job qualifications for this position include:

• Minimum of an Associate’s degree in Accounting, Finance, or a related field preferred, and 2 years experience
• Proficiency with Microsoft Excel, and strong data entry skills and document processing skills with close attention to detail
• Familiarity with ERP systems and Microsoft Teams a plus
• Strong analytical, organizational, and problem-solving skills
• Demonstrated ability to multi-task, being highly organized and detail oriented
• Strong communication skills, both verbal and written
• Demonstrated experience in establishing and maintaining effective working relationships with a variety of departments within the company

In compliance with pay transparency requirements, the salary range for this role in New York State is $45,760 - $51,480. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to knowledge, skills, experience and geographic location.

Job Type: Full-time

Pay: $45,760.00 - $51,480.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Work Location: In person

Salary : $45,760 - $51,480