What are the responsibilities and job description for the Senior Account Manager – Insurance position at UST?
Role Description
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
A high-impact Account Manager II to own and grow strategic client accounts. This role blends insurance domain expertise, account leadership, revenue growth, and delivery accountability, with a focus on building long-term partnerships and expanding UST’s footprint across client organizations.
This is not a pure sales role—success in this position requires a balance of commercial acumen, industry-led perspective, client relationship leadership, and operational execution.
The Opportunity
Role Location: Remote
Compensation Range: $130,000-$195,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What We Believe
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#ust
Skills
sales enablement,contract management,market analysis,digital sales enablement,
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
A high-impact Account Manager II to own and grow strategic client accounts. This role blends insurance domain expertise, account leadership, revenue growth, and delivery accountability, with a focus on building long-term partnerships and expanding UST’s footprint across client organizations.
This is not a pure sales role—success in this position requires a balance of commercial acumen, industry-led perspective, client relationship leadership, and operational execution.
The Opportunity
- Own and manage strategic client account(s) with >$5M revenue responsibility
- Drive year-over-year revenue growth and profitability
- Expand UST’s footprint across business units, services, and geographies
- Identify and convert new opportunities within existing clients
- Leverage insurance domain insight to identify whitespace and expansion opportunities
- Build and maintain trusted advisor relationships with senior stakeholders, including C-suite executives
- Influence insurance client business and technology strategy through domain-led thought leadership and solution positioning
- Drive client satisfaction, retention, and long-term partnership growth
- Engage both business and technology stakeholders across insurance value chains (policy, underwriting, claims, distribution)
- Develop and execute a 3–5 year account growth strategy
- Build and manage an Account Operating Plan (AOP)
- Align internal stakeholders (sales, delivery, finance, practices) to account objectives
- Incorporate industry trends and insurtech innovation into account strategy and growth plans
- At least 10 years of experience in account management, client partner, or consulting roles
- Proven ownership of large accounts ($5M revenue) with P&L responsibility
- Demonstrated ability to:
- Drive account growth and expansion
- Build CXO relationships
- Influence strategic decisions
- Experience managing both commercial and delivery responsibilities
- Strong understanding of enterprise technology services and digital transformation
- Significant experience within the insurance or insurtech industry (carrier, broker, or ecosystem exposure)
- Strong understanding of insurance value chains (policy, underwriting, claims, distribution)
- Ability to engage stakeholders on digital transformation initiatives (e.g., core modernization, claims automation, CX platforms)
- Experience working in IT services, consulting, or digital transformation environments
- Exposure to global delivery models
- Established network within insurance clients and ecosystem partners
- Track record of leveraging partners and alliances to drive growth
Role Location: Remote
Compensation Range: $130,000-$195,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What We Believe
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#ust
Skills
sales enablement,contract management,market analysis,digital sales enablement,