What are the responsibilities and job description for the Area Director position at USHG?
Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafés, and bars, offering outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, USHG now includes an acclaimed portfolio of restaurants and an expanding collection of fast-casual concepts.
Born in 2017 from the kitchen of Danny Meyer’s Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, yet elevated, menu of classic dishes, including its signature crullers, all-day breakfast sandwiches with a runny yolk, and freshly brewed coffee and teas. Throughout the afternoon and evening, the restaurant serves chef-driven salads, made-to-order sandwiches, seasonal sides, and comforting dinner dishes like its famous Roast Chicken. A beloved neighborhood institution among New Yorkers, Daily Provisions has expanded to multiple locations total across New York, Jersey City, Boston, and Washington, D.C.
Who you are: Reporting to the Director of Operations, the Area Director for Daily Provisions is responsible for building strategy, managing execution, and driving results in each location. Collaboration and teamwork will always be top of mind, which includes developing leaders, balancing talents, preparing for the future, and nurturing culture. You’ll represent Daily Provisions with Enlightened Hospitality. You’ll partner with Union Square Hospitality Group’s support functions, finding the best ways to execute our standards efficiently and effectively!
What you'll do:
- Consistently deliver a culture of Enlightened Hospitality to guests and team members
- Complete intentional visits to ensure standards of product, hospitality, compliance, and systems
- Build and lead management teams to achieve high performance
- Foster team culture and growth, always building a strong bench
- Lead, teach, and execute plans to manage healthy P&Ls
- Serve as the liaison between the home office support functions and the management teams
- Handle escalated guest feedback and sets plans in place with teams to address the misses and sustain the wins
- Protect the brand through facility maintenance, active community engagement, and marketing execution
- Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you:
- 4 years of leadership experience in a similar establishment successfully leading, developing, and nurturing management teams
- Motivation, commitment to excellence, and a spirit to learn and lead!
- Critical thinking skills and a focus on problem-solving
- Great verbal and written communication skills, ideally in two or more languages
- Solid financial and analytical skills with the ability to drive profitability while maintaining great guest and team experiences.
- Ability to travel
What you'll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Cafe Sous Chef, you’ll enjoy:
- Competitive pay and bonus potential: Annual compensation range of $100,000 - $120,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
- Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
- Time to recharge: Generous paid time off and paid parental leave to support life outside of work
- Investing in your future: A matched 401(k) plan to help you grow long-term savings
- Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
- Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
- Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
- Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
- Convenience & flexibility: Pre-tax commuter benefits for transit and parking
- Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
- We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
- Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
- Center the salt shaker with an unwavering commitment to excellence and the values that matter most
- Write a great next chapter. The road to success is paved with mistakes well-handled
- Bring a charitable assumption and err on the side of generosity
- Leave our campsite better than we found it; always responsible for the impact of our wake
*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
#EnlightenedHospitality
Salary : $100,000 - $120,000