Admitting Patient Rep Lead

ID: 2026-56021 Category: Administrative / Clerical Position Type: Full-Time Telecommute: No Department Name: Patient Access Services Registration Schedule: Monday-Friday, Evening Shift; Will include rotating weekends. FTE: 1.0000

Location/Org Data : Introduction

Join a team that's shaping the future of pediatric care. Children’s Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.

Overview

Schedule: Monday-Friday, Evening Shift; Will include rotating weekends. Purpose Statement/Position Summary: The Admitting Patient Rep Lead assists in the direction of the Patient Access Supervisor for the oversight of activities of the Emergency Department and Admitting Registration functions. This position is responsible for providing feedback on daily registration processes and staffing issues to the ED Patient Access Supervisor.They must be able to lead Admitting Staff with minimal supervision. The Lead will provide assistance to staff level employees as necessary to ensure compliance with department policies and procedures. Will be assisting with insurance verification and financial counseling for patients in the ED, direct admits, and surgical patients. Manages/delegates assignments in the ED when the highest volume of patients occurs and coordinates Admitting’s daily closure. Will train new staff while coordinating interdepartmentally and manage registration of patients, Financial Clearance, & Good Faith Estimates. Additionally, the Lead will assist leadership with staffing, report reconciliation, QA processes and other duties as assigned. Minimum Qualifications/Work Experience: Required:

• 1 years of registration and insurance verification experience at CHLA OR 3 years of related external experience.

Preferred:

• 2 years of ED experience and 2 years of Clearance Experience.
• Experience with collections of patient liability.
• Familiar with Software-based translator tools.

Education/Licensure/Certification: High School Diploma, GED, or equivalent required. Bachelor’s degree preferred.

Pay Scale Information

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

Posting Range

$49,920.00-$66,560.00

Location/Org Data : Closing

CHLA is a leader in pediatric and adolescent health, in our community, across the nation, and around the world . As a premier Magnet®-recognized teaching hospital, CHLA offers an environment rooted in learning, collaboration, and compassionate care. . We are home to groundbreaking research, clinical innovation, and a culture that supports personal and professional growth.

Since 1932, CHLA has been affiliated with the Keck School of Medicine of the University of Southern California. Through this partnership and our own enduring mission, we remain committed to creating hope and building healthier futures.

Salary : $49,920 - $66,560