What are the responsibilities and job description for the System Administrator - Information Technology - USA Health Shared Services position at USA Health?
Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
- Assist Manager and Director with selection of third party vendor service software/hardware for USA Health to Include hardware configuration, hardware installation, software delivery, Installation coordination, network configuration and installation.
- Provide continuing operational support for server, SAN and virtual application hardware and software.
- Assist with server hardware and software upgrades.
- Troubleshoots technical software operating and network problems. Modifies system or other files as required.
- Assist in evaluation, selection, Implementation, and maintenance of network systems (software/hardware) to in Include Storage Area Network (SAN).
- Participates in the planning, implementation, and management of data back-up and recovery to include nightly data back-ups are run in a tiered architecture of full back-ups and Incremental back-ups.
- Assist in administering a server-based desktop computing environment to include Citrix Administrator, VMWare server and Horizon View Desktop, Microsoft Server 2003, 2008, 2008R and 2012.
- Provide Instruction and training for departmental personnel to operate/maintain/back-up server. Assist with development of user training materials and operator instruction.
- Apply upgrades for servers, network appliances and all visualization environments.
- Assist with network installations and problem resolution.
- Abide by and enforce all compliance requirements and policies and perform these responsibilities in an ethical manner consistent with the organization's values.
- Adhere to hospital policies including confidentiality.
- Ability to work schedule as defined with regular and prompt attendance. Overtime as required.
- Participate in On Call Support for hospital systems.
- Ability to communicate and work effectively with other IS teams as well as individuals and vendors.
- Documents training materials and procedures. Be the lead administrator to train all other personnel.
- Maintains adequate documentation for auditor requests.
- Accepts and completes alt duties positively and without conflict.
- Cooperates by helping others and improving the performance of the unit.
- Completes all mandatory unit, hospital, and educational requirements.
- Utilizes cost effective practices in performing all aspects of the job.
- Adheres to current infection Control and safety standards.
- Completes all mandatory department, educational and hospital requirements
- Adheres to current Infection Control and Safety Standards
- Regular and prompt attendance
- Ability to work schedule as defined and overtime as required
- Related duties as assigned
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
- Bachelor's Degree in computer information science or related field from an accredited institution and 2 years progressively responsible experience as a systems administrator or a systems analyst Required OR
- Associate's Degree in computer information science or related field from an accredited institution and 5 years progressively responsible experience as a systems administrator or a systems analyst Required OR
- High School Diploma or equivalent and 7 years of related experience Required
- Information Technology Infrastructure Library (ITIL) methodology Preferred
- Comparable combination of education and experience may substitute for the above requirements.
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.