What are the responsibilities and job description for the Senior Workforce Development Specialist position at Urban League of Metropolitan St. Louis?
The Urban League of Metropolitan St. Louis, the leading champion of empowerment and opportunity for individuals throughout the region in securing economic self-reliance, social equality, and civil rights, is seeking a highly motivated individual with a passion for helping others to work as a Senior Workforce Development Specialist.
This role will support our Save Our Sons program, which uplifts, empowers, and inspires people from all backgrounds. The ideal candidate will play a vital role in developing and implementing comprehensive workforce development initiatives, designing internal training systems, and ensuring compliance with grant requirements to drive successful employment outcomes for our clients.
Key Responsibilities
- Workforce Policy Development & Compliance Oversight
- Create and implement standard operating procedures (SOPs) to guide workforce service delivery across all sites.
- Ensure compliance with all federal, state, and local workforce program requirements, particularly for grant-funded initiatives.
- Revise workforce policies to enhance client service delivery, increase job placements, and support program success.
- Collaborate with internal stakeholders to build scalable workforce strategies applicable across different regions.
- Lead the design of systems for tracking data, ensuring reporting accuracy, and monitoring, and workforce development metrics.
Training & Staff Development
- Design and facilitate training initiatives for Workforce Development Specialists, enhancing skills in case management, employer engagement, and client coaching.
- Develop training materials and tools to ensure consistent training.
- Provide mentorship and coaching techniques to support junior staff.
- Strategic Planning & Workforce Alignment
- Conduct labor market research on both regional and national levels to identify employment trends and opportunities.
- Align workforce development strategies with organizational goals and needs of local employers.
- Analyze performance trends to recommend program enhancements.
- Identify and address service gaps and propose innovative solutions to enhance client outcomes.
Data Analysis & Reporting
- Oversee the collection and analysis of workforce performance data, including client success rates, retention, and wage progression.
- Use data-driven insights to improve workforce strategies and service delivery.
- Prepare detailed reports on workforce performance to support leadership decision-making and enhance grant compliance.
The ideal candidate must have:
- Bachelor's degree in Workforce Development, Business Administration, Human Services, or a related field is preferred.
- Minimum of 5 years of experience in workforce development, career coaching, compliance management, recruiting, or policy development.
- Proven experience in developing SOPs, establishing training systems, and monitoring compliance.
- Strong analytical skills with experience in performance metrics, reporting, and workforce data analysis.
- Excellent communication, leadership, and mentoring skills.
- Proficiency in workforce case management software and CRM tools.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.
