What are the responsibilities and job description for the Supervisor, Pharmacy Technicians position at UPMC?
Overview
This role provides direct supervision and mentorship of pharmacy technicians while supporting safe, efficient, and compliant medication distribution. The Pharmacy Operations Supervisor ensures appropriate staffing and scheduling, promotes workflow efficiency, maintains regulatory compliance, and serves as a key liaison between pharmacy technicians and pharmacy leadership.
Schedule
- Full-time
- Primarily day shift, Monday–Friday
- Occasional weekends, holidays, or off-shift coverage as needed to support departmental operations
Key Responsibilities
- Supervise daily pharmacy operational activities across centralized and decentralized services.
- Provide direct leadership, coaching, and performance management for pharmacy technicians.
- Coordinate technician staffing, scheduling, and workflow to ensure optimal patient care and safety.
- Oversee purchasing, inventory control, and cost-savings initiatives, including compliance with DEA requirements.
- Ensure compliance with all regulatory and accreditation standards (including Joint Commission, PA Department of Health, FDA, DEA, USP, and OSHA).
- Maintain effective communication within the department and across hospital teams.
- Support recruitment, onboarding, training, competency validation, and ongoing professional development of staff.
- Partner with pharmacy leadership to develop policies, procedures, and budget planning.
- Oversee medication packaging, labeling, and distribution; continuously identify opportunities to improve quality and efficiency.
Preferred Experience
- Pharmacy technician experience in an inpatient or health system setting
- Prior supervisory or lead technician experience
- Demonstrated experience with scheduling, workflow coordination, and technician competency oversight
- Familiarity with sterile compounding and regulatory/compliance standards is a plus
Why Join Our Team?
- Opportunities for leadership growth and professional development
- Collaborative and supportive pharmacy team environment
- Exposure to multiple pharmacy practice areas
- Stable scheduling with primarily daytime hours
Salary : $1,000 - $1,000,000