What are the responsibilities and job description for the Patient Services Representative - CCP Mt. Lebanon position at UPMC?
Are you passionate about helping kids be their best selves?
UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Mt. Lebanon.
Weekend availability required to support the hours of operation.
Responsibilities:
- Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.
- Scheduling: Arrange follow-up appointments and connect patients to services.
- Support: Help patients navigate the healthcare system and provide clear instructions.
- Technology: Register patients in Biometrics and promote MyUPMC portal.
- Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.
- Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.
- Admin Tasks: Handle phone calls, scan records, and perform office duties.