What are the responsibilities and job description for the Scheduler position at UPMC?
Join our team as a Scheduler and play a key role in supporting daily operations and ensuring a smooth, efficient patient experience. In this position, you will coordinate schedules, support patient flow, and help keep appointments running on time. This role offers a Monday through Friday schedule with rotating 8-hour shifts and no weekends, holidays, or on-call requirements. Occasional travel to the hospital may be needed to support operations.
Our team is known for its strong collaboration, communication, and mutual respect across all modalities. Leadership is highly engaged, accessible, and hands-on, providing ongoing support and guidance to staff. We take pride in maintaining high patient satisfaction by streamlining outpatient check-in processes and keeping patients on schedule. If you are organized, detail-oriented, and thrive in a team-oriented environment, this is a great opportunity to make an impact.
Responsibilities:
- Schedule and coordinate outpatient procedures in the Radiology/Cardiology Information System, which includes obtaining insurance information and explaining preparations for procedures.
- obtaining insurance information and explaining preparations for procedures.
- Provide excellence in customer service for patients, fellow staff, physicians and their office staff and other departments.
- Provide rotational reception duties to include greeting patients, answering additional phones and obtaining prescriptions for procedures when needed.
- Utilize the RIS effectively and accurately.
Salary : $1,000 - $1,000,000