What are the responsibilities and job description for the Office Manager - GLPP Cardiology position at UPMC?
We invite experienced, organized healthcare professionals to apply for the Office Manager position with GLPP Cardiology, playing a key role in the smooth daily operation of a busy cardiology practice. In this role, you will oversee scheduling, template coordination, supply and equipment management, and partner closely with leadership to support a patient-centered clinical environment. Prior cardiology office experience is preferred.
This full-time position will work Monday through Friday from 8:00am to 4:30pm. No holidays, evenings or weekends are required. Occasional travel to the Fredonia office may be required.
Responsibilities:
Responsibilities:
- Anticipate scheduling issues when members of the staff are not scheduled.
- Coordinate and staff laser templates, ensuring that patients are properly scheduled.
- Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
- Order all supplies and services as needed for this practice.
- Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
- Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
- Provide and coordinate maintenance on all equipment used by the clinical staff of the department.