What are the responsibilities and job description for the Medical Assistant - GLPP Silver Creek position at UPMC?
GLPP Silver Creek is seeking a dedicated Medical Assistant to join our compassionate, patient‑focused primary care team. In this role, you will support both clinical and front‑office functions, including rooming patients, taking vitals, assisting with procedures, and helping maintain smooth daily operations. This position offers the opportunity to engage directly with patients while performing hands‑on clinical tasks such as phlebotomy, EKGs, and administering vaccines under provider supervision. If you thrive in a collaborative environment and are passionate about delivering excellent patient care, we encourage you to apply.
This full-time position will work Monday through Friday. Office hours are between 7:00am and 5:00pm Tuesday through Thursday and from 7:00am to 7:00pm on Mondays. No holidays, nights or weekends are required. Occasional travel to other office locations may be required based on department and staffing needs.
Title and starting pay rate of this position may vary based on years of experience.
Responsibilities:
- Check schedules and organizing patient flow.
- Accompany patients to exam/procedure room.
- Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
- Collect patient information/history; taking vitals, performing screenings per provider guidelines.
- Relay instructions to patients/families.
- Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
- Prepare patient rooms, set up instruments and equipment according to department protocol.
- Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
- Clean according to scheduled maintenance program and keeping appropriate records.
- Manage inventory of supplies; restocking exam/procedure rooms.
- Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
- Maintain strict confidentiality related to medical records and other data.
- Comply with all UPMC Health System policies and procedures.
- Perform phlebotomy, EKG's, and level one labs.
- Perform clinic procedures according to policy and procedure.
- Assist physicians with procedures.
- Document patient information into the medical record.
- Answering calls and providing pertinent information including patient education as directed.
- Obtain lab/x-ray reports, hospital notes, referral information, etc.
- Complete forms/requisitions as needed.
- Schedule appointments.
- Verify insurance coverage and patient demographics.
- Prepare and managing charts to ensure information completed and filed appropriately.
- Other front office responsibilities, as required.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.