What are the responsibilities and job description for the Appointment Scheduler position at University Orthopaedic Associates, LLC?
University Orthopaedic Associates - a Division of OrthoNJ, is a leading orthopedic practice which provides a full spectrum of orthopedic care. Our board certified surgeons each with subspecialty training offer the best care in sports medicine, arthroscopic surgery, joint replacement, traumatology, hand and upper extremity surgery, foot and ankle surgery and surgery of the spine.
We have an exciting opportunity for you to join our Somerset Team as a Full-Time Appointment Scheduler.
To qualify, candidates must have:
· High school diploma or equivalent
· A minimum of one (1) year of customer service experience
· Knowledge of hospital/ physician billing system – (a plus)
· Excellent communication and organization skills
· Knowledge of healthcare terminology (medical/ orthopaedic beneficial)
· Working knowledge of Microsoft Office (Outlook, Word, Excel)
Responsibilities:
· Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments
· Accurately scheduling appointments for patient consultations, procedures and visits with medical personnel
· Liaise and coordinate with health care professionals about schedules, patients and any changes
· Resolve scheduling conflicts as they occur
University Orthopaedic Associates - a Division of OrthoNJ, is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age or military or veteran status in accordance with federal law. In addition, UOA complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. UOA also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. Qualified minorities and/ or women are encouraged to apply.
OrthoNJ, LLC is required by New Jersey law to include the compensation range for this role. The hiring range for this role is $17.50-$24.00. The range for this role is typically determined by several factors, including the geography in which the selected candidate will be working, and alignment with qualifications and experience. Certain roles may also be eligible for additional compensation (bonus, etc) and/or benefits. In addition, full-time employees are eligible for standard benefits package including paid time off, medical, dental, vision and retirement plan.
Job Type: Full-time
Pay: $17.50 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $24