What are the responsibilities and job description for the AV Specialist position at University of Utah Health Research?
Details
Open Date 04/27/2026
Requisition Number PRN44858B
Job Title Information Technology Specialists
Working Title AV Specialist
Career Progression Track P00
Track Level P2 - Developing
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
This position is located on the U Health campus in Salt Lake City and requires 100% onsite support. The primary work hours for this position are Monday – Friday, business hours. This position requires some early mornings, evenings and weekends. The incumbent must reside in Utah.
VP Area U of U Health - Academics
Department 01470 - SOM Computer Support
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $50,000 - $60,000
Close Date 06/27/2026
Priority Review Date (Note - Posting may close at any time) 05/25/2026
Job Summary
The AV Specialist provides AV support for all departments the Spencer Fox Eccles School of Medicine Computer Support team supports. The AV Specialist provides AV support for all classroom and meeting rooms in the Spencer Fox Eccles School of Medicine building as their primary function and responsibility. This person will also provide backup support for other buildings and departments that are supported by our team.
Information Technology Specialists
Perform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Information Technology Specialists, II
Perform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.
Requires a bachelor’s (or equivalency) 4 years or a master’s (or equivalency) 2 years of directly related work experience.
This is a Developing-Level position in the General Professional track.
Job Code: P34632
Grade: P15
Role Specific
EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Information Technology Specialists, II: Requires a bachelor’s (or equivalency) 4 years or a master’s (or equivalency) 2 years of directly related work experience.
Preferences
Preferred Qualifications
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Open Date 04/27/2026
Requisition Number PRN44858B
Job Title Information Technology Specialists
Working Title AV Specialist
Career Progression Track P00
Track Level P2 - Developing
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
This position is located on the U Health campus in Salt Lake City and requires 100% onsite support. The primary work hours for this position are Monday – Friday, business hours. This position requires some early mornings, evenings and weekends. The incumbent must reside in Utah.
VP Area U of U Health - Academics
Department 01470 - SOM Computer Support
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $50,000 - $60,000
Close Date 06/27/2026
Priority Review Date (Note - Posting may close at any time) 05/25/2026
Job Summary
The AV Specialist provides AV support for all departments the Spencer Fox Eccles School of Medicine Computer Support team supports. The AV Specialist provides AV support for all classroom and meeting rooms in the Spencer Fox Eccles School of Medicine building as their primary function and responsibility. This person will also provide backup support for other buildings and departments that are supported by our team.
Information Technology Specialists
Perform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Information Technology Specialists, II
Perform duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure. Responsible for the stability, integrity, and operation of all systems by monitoring, maintaining, supporting, and optimizing all network software, hardware, and operating systems. Report system downtime and performance issues. Conduct analysis, including planning, designing, and evaluating a variety of information technology tools. Respond to user requests for system needs and upgrades. Manage security solutions, including firewalls, antivirus, and intrusion protection systems. Perform scheduled network tasks, update antivirus definition files, monitor network servers, and provide internet and intranet user support. Participate in IT projects to drive technological efficiencies. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.
Requires a bachelor’s (or equivalency) 4 years or a master’s (or equivalency) 2 years of directly related work experience.
This is a Developing-Level position in the General Professional track.
Job Code: P34632
Grade: P15
Role Specific
- Install, configure, and maintain AV hardware and software systems in conference rooms, classrooms, or event spaces
- Provide real-time technical support during meetings or events to ensure seamless operation
- Diagnose and resolve audio, video, and connectivity issues quickly and efficiently
- Perform routine maintenance and system checks to ensure equipment reliability
- Assist with AV system upgrades and new installations
- Provide end-user support and training for AV systems and conferencing tools
- Communicate clearly with non-technical users to resolve issues and explain system functionality
- Collaborate with IT teams, event coordinators, and external vendors when needed
EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Information Technology Specialists, II: Requires a bachelor’s (or equivalency) 4 years or a master’s (or equivalency) 2 years of directly related work experience.
Preferences
Preferred Qualifications
- Strong familiarity with Windows and Mac operating systems, including system setup, basic troubleshooting, device configuration, and software installation
- Experience with Extron interfaces and AV control systems, including configuration, operation, and basic diagnostics
- Working knowledge of online meeting platforms (e.g., Zoom, Microsoft Teams), including setup, troubleshooting audio/video issues, and user support
- Understanding of audio-visual signal flow, including microphones, speakers, displays, switchers, and cabling
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Salary : $50,000 - $60,000