Behavioral Health Care Manager

University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.

University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.

POSITION SUMMARY

The Behavioral health Care Manager is responsible for the development and execution of patient care plans and care coordination activities for an identified population of patients attributed to mental and behavioral health care 

ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES

• Provides direct clinical services including diagnostic assessment, development of treatment plans, counseling, and psychotherapy to patients in adult and child/adolescent outpatient mental health treatment program
• Conducts and Initiatives screening and assessment of behavioral, emotional, academic, socio-economic, self-management, risk and developmental issues
• Support the mental and physical health care of patients within the organization. Coordinate care with patient’s medical provider(s) and, when appropriate, other mental health providers.
• Obtains essential demographic information, facilitates patient engagement and follow-up
• Establishes and maintains a comprehensive, high-quality, meaningful care plans, based on documented patient needs
• Provides crisis intervention for patients and when relevant, their families
• Act as an advocate for patient
• Systemically track treatment response and monitor patients for compliance, changes in symptoms, or other complications
• Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
• Initiates and coordinates education regarding treatment for patients and when relevant, their families
• Facilitate referrals for necessary clinical services
• Develop and complete relapse prevention self-management plan with patients who have achieved their treatments goals
• Conducts proactive outreach, schedules calls, provides appropriate follow-up and documentation according to established policy and procedure and within deadline requirements
• Maintains ongoing communication with the primary care physicians and other providers involved in the patient’s plan of care, updating care plan as necessary
• Maintains a professional, collaborative, and productive relationship with providers and care team
• Collaborate with team and participate in weekly review of patients’ cases for better outcomes
• Participates in quality improvement projects as needed and implements quality improvement initiatives
• Effectively utilizes all tools available to support care management. Maintains a high level of proficiency with care management tools within EMRs and other applications intended to support patient care
• Other duties as assigned

REQUIRED QUALIFICATIONS 

• Education: B.S. Degree in Social Work or Counseling, Master's preferred
• License and/or Certification: LSW or LPC Required. An independently Licensed Social Worker (LISW) or Licensed Professional Clinical Counselor preferred
• Skills:
  1. Strong organizational skills, ability to work independently, possess excellent time management
  2. Ability to interact professionally with health-care practitioners, clinicians, and public
  3. Excellent written and oral communication and interpersonal skills
  4. Technical skills
• Experience: Experience in a mental health environment

The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics. 

Equal Opportunity Employer/Drug-Free Workplace