Assistant Director of Financial Aid

University of Scranton

Assistant Director of Financial Aid

Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

About

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:

Elizabeth M. Garcia

Title IX Coordinator

Office of Institutional Compliance & Title IX

Institute of Molecular Biology & Medicine, Suite 315

elizabeth.garcia2@scranton.edu

(570) 941-6645

https://www.scranton.edu/compliance-titleix/

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University is a Catholic and Jesuit University animated by the spiritual vision and the tradition of excellence characteristic of the Society of Jesus and those who share in its way of proceeding. All candidates must indicate how they would help communicate and support the Catholic and Jesuit identity and mission of the University. The University’s mission statement and a description of the history and concepts of the Ignatian teaching philosophy may be found at https://www.scranton.edu/about/jesuit-tradition/index.shtml.

Department

Financial Aid

Job Purpose

To support student retention and graduation by providing proactive financial aid counseling and intervention strategies, with a focus on the Federal Student Loan, Parent Loan, Graduate Loan and Alternative Loan Programs.

Essential Duties

• Works with others to process Federal Student Loan, Parent Loan, Graduate Loan and Alternative Loans
• Primary contact for Alternative Loan Lenders
• Liaison with loan guarantors, loan servicers, Common Origination Disbursement (COD) and loan surveys
• Responsible for the import and export of Federal Loan and Alternative Loan files
• Reconcile monthly and close out yearly the Direct Loan Program in conjunction with Assistant Controller and reconciliation of Alternative Loan Program with Bursar
• Supervise a Financial Aid Counselor, providing guidance, training, and support to ensure effective assistance with loan processing
• Review and award financial aid packages in compliance with federal, state, and institutional policies and guidelines
• Counsel prospective, new, current students and parents in person and in group settings concerning application, eligibility status, and awarding of financial aid and financing programs as well as general inquiries
• Verification and evaluation of student application data using federal tax information, asset review forms, household size/number in college form and other verification documents to determine eligibility for federal, state, and institutional need-based assistance
  
  

Additional Skills Required

• Familiarity with Federal Loan processing; federal and alternative loans preferred
• Maintain knowledge and proficiency with technological skills required for performance
• Proficient user of MS Office (Word, Excel, Power Point)
• Familiarity with relational databases and other recruitment systems – Banner preferred
• Must maintain highest levels of accuracy and attention to detail
• Excellent verbal and written communication skills
• The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission
  
  

Minimum Education Requirements

• Bachelor’s Degree
  
  

Preferred Education

Minimum Job Experience Requirements:

• Three (3) years of experience in Financial Aid, or equivalent experience in higher education or business
  
  

Preferred Qualifications

Years of Experience: 3

University Classification: Professional

FLSA Classification: Exempt

Schedule/Work Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as required.

Full Time/Part Time: Full-Time

Annual Schedule: 12

Special Instructions To Applicants

Posting Number: S1012P

Open Date: 04/21/2026

Close Date: 05/12/2026

Open Until Filled: No

To apply, visit https://universityofscrantonjobs.com/postings/8705

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