What are the responsibilities and job description for the Continuing and Professional Education Program Coordinator position at University of North Carolina Wilmington?
Please see Special Instructions for more details.
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
University Program Specialist
Working Title
Continuing and Professional Education Program Coordinator
Competency Level
Journey
Home Department
Professional & Continuing Ed - 30470
Primary Purpose of Organizational Unit
This department provides continuing and professional education courses and programs to individuals, organizations, government agencies, and the military.
College
Graduate Continuing and Lifelong Ed - 310 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position
The Continuing and Professional Education Program Coordinator, working closely with the Director, independently executes program administrative duties to maximize the growth of fiscal and expanded program development and delivery opportunities necessary to remain a primarily self-supporting unit of UNCW, along with supporting other units as afforded.
Knowledgeable and able to independently communicate and interpret program policy and procedures and ensure they comply with UNCW policies and procedures. Manages a multitude of partnerships and relationships to plan, organize, and execute a multi-faceted educational curriculum. This includes project coordination/management skills to develop timelines, goals, detailed deliverables, and identify resources necessary for successful implementation of academic curriculum to meet the needs of individuals and groups through the delivery of 250 educational programs for adult learners as well as customized offerings. Interfaces and leverages partnerships with the UNCW campus to include various departments, chairs, faculty, IT, and support units.
Duties include, but is not limited to:
Knowledgeable and able to independently communicate and interpret program policy and procedures and ensure they comply with UNCW policies and procedures. Manages a multitude of partnerships and relationships to plan, organize, and execute a multi-faceted educational curriculum. This includes project coordination/management skills to develop timelines, goals, detailed deliverables, and identify resources necessary for successful implementation of academic curriculum to meet the needs of individuals and groups through the delivery of 250 educational programs for adult learners as well as customized offerings. Interfaces and leverages partnerships with the UNCW campus to include various departments, chairs, faculty, IT, and support units.
Duties include, but is not limited to:
- Provide exceptional customer service to program partners, clients, UNCW personnel, and the community-at-large.
- Coordinate cohorts, ensuring a seamless cycle from start to completion. This includes setup, registration, materials, delivery, surveying, and finalization.
- Maintain business accounts and records.
- Track budgetary items, including revenue and expenditures, and directly participate in budget development, amendments, and reconciliations.
- Monitor contract and grant activity via Osprey system for approval and tracking needs.
- Analyze and monitor databases to improve workflow systems as related to curriculum development.
- Support Director in program development by assisting coordination with subject matter experts and instructional design staff alike.
- Serve as the interfacing CPE staff member for the university non-credit (Lumens) registration system operations.
- Serve as a main point with external groups, including workforce development, Veterans Affairs, and Vocational Rehabilitation.
- Assure office and partner calendars and sites are accurate with program information and pricing.
- Serve as the main interface for non-credit military programming, including MCCSS, MYCAA, and COOL.
- Coordinate non-credit credentialing for the office, including certificates and badges.
- Problem-solve process and procedural issues.
- Research best practices and trends in continuing and professional education specific to adult learning/education.
- Manage social media outlets.
- Collaborates with other university staff.
- Advise students when appropriate, including completing learning plans, registering, and withdrawals.
- Fills in when necessary for the Director in meetings and community outreach.
Minimum Education and Experience Requirements
Bachelor Degree and successful track record developing, coordinating, managing, delivering and evaluating a diverse platform of educational programs to include online, in-person, and hybrid delivery options for adult learners.
Preferred education, professional skills and experience
- 5 years managing partnerships, including with external vendors.
- 5 years of education and experience in adult education, including knowledge of adult learning theory, practice, and learning styles, and multi-faceted delivery platforms for educational programs.
- Master’s Degree, including but not limited to a Master’s of Business Administration.
- Advanced knowledge in Microsoft Office.
- Demonstrated success in working with partners to fulfill organizational mission.
- Demonstrated leadership skills, individual accountability and initiative, versatility, and self-management.
- Critical skills required in planning, assessment, organizational and problem-solving skills, and strong interpersonal communication.
- Experience with registration system operations and management, budgets, program assessment, database management and reporting.
Required Certifications or licensure
FTE
1.0 (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday
Work Hours
8:00 AM - 5:00 PM
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Position Number
8040
Job Posting Date
04/30/2025
Posting Close Date
05/18/2025
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting
https://jobs.uncw.edu/postings/36067
Applicant Documents
Required Documents
Optional Documents
- Resume
- Cover Letter
