What are the responsibilities and job description for the Academic Advisor I position at University of North Carolina Charlotte?

Academic Advisor I

Please see Special Instructions for more details.

If there is a document that you feel is relevant to this position that you would like reviewed with yourResume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

Position Information

General Information

Position Number	003527
Vacancy Open to	All Candidates
Working Title	Academic Advisor I
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	Mondays - Fridays; 8:00 am - 5:00 pm
Hours per week	40
FLSA Status	Exempt
Division	Academic Affairs
Department	Col of Arts & Architecture (Col)
Work Location	UNC Charlotte, Main Campus
Salary Range	$55,000 - $57,999
Primary Purpose of Department	The primary purpose of academic advising at the university is to provide students with the support needed to successfully navigate their academic experience from first enrollment to graduation.
Primary Purpose of Position	This position is committed to engaging students in personal development and self-assessment, empowering them to effectively manage their academic success, and supporting them through the exploration of their major and career development plans. This individual ensures that students have access to accurate, relevant information to take initiative and responsibility for their own success. This individual upholds the expectations and standards of advising at Charlotte professionally and respectfully, which reflects an appreciation for students from all backgrounds.
Summary of Position Responsibilities	Learn and remain current on all relevant curricula for the discipline and, more broadly, the students' degree program. Assist students in developing plans for making progress towards these goals while attending UNC Charlotte and evaluating and charting their own progress toward those goals. Understand and effectively develop students' knowledge of university academic policies, regulations, guidelines, and deadlines, and the curriculum requirements for the specific program(s)of study of the students being advised. Use advising technologies effectively to give accurate, timely information. Proactively engage students to ensure degree program persistence and timely graduation. Create an advising framework and provide advising for newly created online programs in the caseload. Specific functional areas include: Liaison between the department, other college/university advisors, and students. Orientation and outreach. Targeted advising. Partner closely with the Chair/Director, Associate Chair/Director, and program Directors to ensure academic advising strategically meets departmental/school needs while actively communicating emerging student trends and issues to leadership. Other duties as assigned.
Minimum Education/Experience	Candidate must have completed a Master's degree in a related field.
Preferred Education, Knowledge, Skills and Experience	Two years of experience involving student academic advising in a higher education setting after obtaining the degree. A working knowledge of Banner, DegreeWorks, and/or EAB/navigate or Salesforce is a plus. Candidate must be attentive to detail, possess strong organizational skills with the ability to prioritize while multitasking, and manage tasks in an efficient and timely manner. Demonstrates excellent communication and interpersonal problem-solving skills. Ability to interact effectively with advisees, staff, and faculty. A viable candidate must comprehend and abide by federal and university student confidentiality requirements.
Necessary Certifications/Licenses
Preferred Certifications/Licenses	Two years of experience involving student academic advising in a higher education setting after obtaining the degree. A working knowledge of Banner, DegreeWorks, and/or EAB/navigate or Salesforce is a plus. Candidate must be attentive to detail, possess strong organizational skills with the ability to prioritize while multitasking, and manage tasks in an efficient and timely manner. Demonstrates excellent communication and interpersonal problem-solving skills. Ability to interact effectively with advisees, staff, and faculty. A viable candidate must comprehend and abide by federal and university student confidentiality requirements.
Special Notes to Applicants	If there is a document that you feel is relevant to this position that you would like reviewed with yourResume and application, you may upload it to the "Other Documents" section of the Applicant Documents. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report. The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
Posting Open Date	07/14/2026
Posting Close Date	07/28/2026
Open Until Filled	No
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?
(Open Ended Question)
* The candidate must have completed a master's degree in a related field. Do you meet this requirement?
- Yes
- No

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest

Optional Documents

Unofficial Transcripts
Contact Information for References
Other Document
Academic Advising Philosophy

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.

Salary : $55,000 - $57,999

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