Ticket Sales- Account Executive

Department: Athletics Salary: Commensurate with Experience/Education

Description

Support the revenue generation efforts of the Athletics Ticket Office area of the Department of Intercollegiate Athletics through building relationships, first-class customer service and meeting defined revenue goals.

Ticket Sales

• Meet daily KPI objectives via outbound cold calls, external events and face-to-face appointments.
• Proactive approach developing new business opportunities through community engagement events.
• Ability to create new sales leads through prospecting, networking events and referrals.
• Exceed sales and revenue goals set weekly, monthly and yearly.
• Understanding of Cougar Pride development and fundraising principles.
• Develop an in-depth knowledge of UH Athletic ticketing products, sales policies and procedures.
• Maintain accurate, detailed records of clients and prospects through Salesforce CRM system.
• Work assigned sales team events both internal and external to create new sales opportunities.
• Serve as spokesperson/ambassador for the Athletics Department and the University of Houston. At all times and in all settings represent the Department and University in a way that positively reflects and grows affinity for all things UH.
• Perform other job-related duties as assigned.
  
  

Ticket Retention

• Meet daily KPI objectives via outbound cold calls, fan engagement events and face-to-face appointments.
• Ability to build relationships with a book of business and retain season ticket holders at a high level.
• Achieve set ticket sales and revenue goals on a weekly, monthly and yearly basis.
• Identify potential opportunities to upsell or cross-sell seat holders to other UH Athletic Events.
• Understanding of Cougar Pride development and fundraising principles.
• Develop an in-depth knowledge of UH Athletic ticketing products, sales policies and procedures.
• Maintain accurate, detailed records of clients and prospects through Salesforce CRM system.
• Work assigned sales team events both internal and external to create new sales opportunities.
• Serve as spokesperson/ambassador for the Athletics Department and the University of Houston. At all times and in all settings represent the Department and University in a way that positively reflects and grows affinity for all things UH.
• Perform other job-related duties as assigned.
  
  

MQ: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of directly job-related experience. Certification/Licensing: None.

• Department is willing to accept education in lieu of experience.
• Department is willing to accept experience in lieu of education.
  
  

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.