What are the responsibilities and job description for the Senior Assistant Director of Loans position at University Center for Academic Excellence at UNC Charlotte?
Position Information
General Information
Position Number 001136 Vacancy Open to All Candidates Working Title Senior Assistant Director of Loans Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule
8:00 a.m. to 5:00 p.m. Monday – Friday
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
Willingness to be part of a flexible work schedule that requires evening hours and occasional weekend duties.
Hours per week 40 FLSA Status Exempt Division Academic Affairs Department Enrollment Management (Adm) Work Location Reese 110C11 Salary Range $57,452 - $64,500 Primary Purpose of Department
The primary purpose of the Office of Financial Aid is to administer all financial aid programs for the University, including grants, scholarships, loans and Federal Work-study. The office processes aid for approximately 25,000 students each year and administers about $250 million dollars in student aid funds. The office monitors all procedures for federal and state regulatory compliance. In addition, other major functions of the office include monitoring records and procedures for federal and state regulatory compliance, providing federal, state, and donor reports, and providing financial advising for students.
Primary Purpose of Position
The Senior Assistant Director serves under the general supervision of the Senior Associate Director for Compliance and Operations. The Senior Assistant Director is responsible for managing 3 direct reports that administers all federal, private and institutional loan programs. This position monitors compliance for all loan programs, oversees the completion of monthly federal and private loan reconciliations, ensures the delivery of loans are timely, conducts internal audits and reviews, provides ongoing staff development and training related to federal, state, and institutional regulations/policies. The Senior Assistant Director will provide excellent quality customer service, consistency of information, and support outreach efforts to all university stakeholders and the community at large.
Summary Of Position Responsibilities
The major responsibility of the Senior Assistant Director is to assist and manage a team of 3 direct reports for the processing of federal, private, and institutional loan programs. This position will be responsible for providing information and training on financial aid policies and procedures to prospective students, parents and staff.
Minimum Education/Experience
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
General Information
Position Number 001136 Vacancy Open to All Candidates Working Title Senior Assistant Director of Loans Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule
8:00 a.m. to 5:00 p.m. Monday – Friday
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
Willingness to be part of a flexible work schedule that requires evening hours and occasional weekend duties.
Hours per week 40 FLSA Status Exempt Division Academic Affairs Department Enrollment Management (Adm) Work Location Reese 110C11 Salary Range $57,452 - $64,500 Primary Purpose of Department
The primary purpose of the Office of Financial Aid is to administer all financial aid programs for the University, including grants, scholarships, loans and Federal Work-study. The office processes aid for approximately 25,000 students each year and administers about $250 million dollars in student aid funds. The office monitors all procedures for federal and state regulatory compliance. In addition, other major functions of the office include monitoring records and procedures for federal and state regulatory compliance, providing federal, state, and donor reports, and providing financial advising for students.
Primary Purpose of Position
The Senior Assistant Director serves under the general supervision of the Senior Associate Director for Compliance and Operations. The Senior Assistant Director is responsible for managing 3 direct reports that administers all federal, private and institutional loan programs. This position monitors compliance for all loan programs, oversees the completion of monthly federal and private loan reconciliations, ensures the delivery of loans are timely, conducts internal audits and reviews, provides ongoing staff development and training related to federal, state, and institutional regulations/policies. The Senior Assistant Director will provide excellent quality customer service, consistency of information, and support outreach efforts to all university stakeholders and the community at large.
Summary Of Position Responsibilities
The major responsibility of the Senior Assistant Director is to assist and manage a team of 3 direct reports for the processing of federal, private, and institutional loan programs. This position will be responsible for providing information and training on financial aid policies and procedures to prospective students, parents and staff.
Minimum Education/Experience
- Bachelor’s degree and three years of progressively responsible work experience in financial aid, including the use of automated financial aid systems, or an equivalent combination of education and experience.
- Working knowledge of federal and state regulations governing financial aid.
- Strong administrative background, including a minimum of 1 year of supervisory experience.
- Excellent written, interpersonal communication, organizational and analytical skills.
- Proven customer service skills and enthusiasm for providing exceptional service to all.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access) and other relevant computer-based programs.
- Master’s degree preferred; two plus years of experience.
- Considerable knowledge of automated systems, both mainframe and PC based. Ellucian Banner and ELM Resources experience is highly preferred.
- Demonstrate experience with financial aid loan reconciliation processes, including monthly and year-end reconciliations between institutional records, external loan servicers and the Dept. of Education records with a thorough knowledge of rules and regulations governing federal student loan programs and cash management policies.
- Ability to exercise sound judgment and discretion in applying and interpreting policies, procedures and regulations.
- Ability to work in an ever-changing environment and effectively manage multiple projects simultaneously with ability to adapt to demanding circumstances while fostering and maintaining a high level of customer service and total quality management.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
- Where did you learn about this posting? (Open Ended Question)
- * How many years of experience do you have working with federal, private, and institutional loan programs? (Open Ended Question)
- * Do you have specific experience working with Ellucian Banner and ELMONE for processing alternative loans? (Open Ended Question)
- * Do you have hands-on experience with reconciliation processes as it relates to federal funds and please list the systems you used to provide accurate and timely reconciliations? (Open Ended Question)
- * How many years of direct supervisory experience do you have managing staff including mentoring, coaching and fostering accountability? (Open Ended Question)
- * Do you have a Bachelor’s degree and three years of progressively responsible work experience in financial aid, including the use of automated financial aid systems, or an equivalent combination of education and experience?
- Yes
- Master's Degree or Higher with at least (1) year of experience
- Associate's Degree with at least (5) five years of experience
- High School (GED) with at least (7) seven years of experience
- No
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
Salary : $57,452 - $64,500
