Supervisor, Enterprise Application Services

The Supervisor, Enterprise Application Services position coordinates the day-to-day operations of the Web Team within Enterprise Application Services. This role guides assigned technical staff in the planning, execution, and delivery of enterprise application development and support activities such as the enterprise content management system (UBCMS), the university portal (MyUB), and the UB mobile app. The position focuses on ensuring work is completed on schedule, standards are followed, and solutions meet quality and security requirements. The Supervisor assists with workload coordination, supports technical best practices, and helps ensure team efforts contribute effectively to unit and university objectives. This is a campus based position with the possibility of hybrid work.

Key Responsibilities:

• Lead and coordinate design, development, testing, and support of enterprise application software while remaining hands-on with technical work
• Manage project execution including project plans, resource allocation, and task prioritization in coordination with VPCIO portfolio prioritization
• Directly supervise technical staff members; provide performance feedback, career development guidance, and technical mentorship
• Support, design, and troubleshoot mission-critical enterprise systems; evaluate and respond to enhancement requests and reported problems
• Ensure solutions conform to infrastructure standards (technical, security, application, data) and integrate effectively with other applications
• Assist in planning and implementation of major campus-wide programs; evaluate new technologies for fit within University environment
• Guide staff in career growth, facilitate team collaboration, and foster a positive work culture focused on customer service excellence
  
  

About UBIT

It is a great time to join UB Information Technology (UBIT)! Our staff are highly skilled and motivated to succeed and have cutting-edge training and technical resources at their disposal. For more information about UBIT visit our website. All the duties & responsibilities listed above continue to occur in a 24×7 environment, therefore, working extended hours, holidays, or varied hours may be required.

Learn More

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being part of the University at Buffalo community.
  
  

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.