Heating Air Conditioning Service Technician

As a Lead Technician, you will be a key member of our technical team, bringing your expertise to the installation, maintenance, and repair and/or replacement of systems. This role requires a high level of skill, knowledge, and a commitment to delivering exceptional service in the industry.

Essential Job Functions

Installation and Maintenance:

• Install, inspect, maintain, and repair systems according to specifications and codes.
• Collaborate with team members to ensure accurate and efficient completion of projects.
• Reassemble and test equipment following repairs.

Technical Expertise:

• Stay updated on industry advancements, technologies, and best practices.
• Demonstrate proficiency in diagnosing malfunctioning and troubleshooting systems using hand tools and testing equipment to locate the cause of a breakdown and correct the problem.
• Adjust or replace worn or defective mechanisms and parts, and reassemble repaired systems.

Quality Assurance:

• Ensure that all work meets regulatory standards, safety protocols, and company service system guidelines.
• Conduct quality inspections and implement corrective actions as needed.
• Calculate the cost of service for the customer using flat rate price book and handle money collection from customer.
• Read blueprints to determine location, size, capacity, and type of components needed to complete the job.

Documentation:

• Maintain accurate records of work performed, including parts used, time spent, and any additional relevant information.
• Record and report all faults, deficiencies, and other unusual occurrences, as well as the time and materials expended on work orders.
• Provide detailed reports to supervisors and clients as required.

Collaboration:

• Work closely with other team members, including apprentices and technicians, to achieve project goals.
• Communicate effectively with supervisors, project managers, and clients.
• Receive calls from dispatch and respond to customer service calls.

Safety Compliance:

• Adhere to safety protocols and guidelines to create a secure work environment.
• Participate in safety training sessions and contribute to a safety-conscious culture.
• Use trade specific tools in a safe manner.

Continuous Learning:

• Pursue ongoing education and training opportunities to enhance skills and stay abreast of industry developments.

Other Job Duties:

• Perform any other duties as required or assigned by direct supervisor or upper management.

Required Skills and Experience

• High school diploma or equivalent is required
• Must be enrolled in or completed required trade school as required by state apprentice regulations
• A minimum of 2 - 3 years of related work experience including hands on training and work in the trade is preferred but not required
• Strong analytical and problem-solving abilities to address complex issues in the field.
• Familiarity with local and national codes and regulations.
• Must have valid driver's license
• Must be authorized to work in the United States

Working Conditions

Environment

• The noise level in the work environment is usually moderate to loud
• Evening and/or early morning, and/or weekend/holiday hours periodically
• Will work both indoors and outdoors in various climate conditions ranging from very cold to very hot and humid

Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to speak concisely and effectively communicate
• Be able to communicate using a computer and phone/smart device
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
• May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing
• Carrying supplies, up to 75 lbs.

Universe is an Equal Opportunity Employer.