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Patient Access Specialist; 0.8 FTE; Day Shift

UnityPoint Health
Madison, WI Full Time
POSTED ON 4/21/2026
AVAILABLE BEFORE 5/20/2026
16125BR

FTE: 0.8

Shift: Week 1: Sun/Mon/Tu & Fr 9:30a -6:00p. Week 2: Mo/Tu/Fri/Sat 9:30a- 6:00p

Compensation: $18.32

Hours Per Week: 32

Weekends: No

Benefit Eligible

Schedule: Week 1: Sun/Mon/Tu & Fr 9:30a -6:00p. Week 2: Mo/Tu/Fri/Sat 9:30a- 6:00p

The Patient Access Specialist is responsible for establishing and maintaining complete patient records within the Epic System, including all patient demographic information, and insurance information to establish a clean claim, and to ensure that Joint Commission, Meaningful Use, CMS and Billing requirements are met. They will establish and assign hospital account numbers to be used for billing and documentation. They will also determine out of pocket costs for patients, and collect deductibles, co-payments, and coinsurance at the time of registration. They will identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a team environment. The Patient Access Specialists are a resource for physicians, Access Center staff, office staff, nursing units, ancillary hospital departments, patients, and family members.

Why UnityPoint Health – Meriter?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

Required Qualifications:

  • High school diploma or equivalent
  • 1 year experience in a healthcare setting performing scheduling, registration, insurance verification and/or billing functions.
  • Experience with, as well as working knowledge of medical terminology
  • Customer Service Experience
  • Knowledge of scheduling and registration requirements
  • HIPAA regulatory requirements
  • Knowledge of healthcare operations
  • Knowledge of telephone communication skills
  • Standard Keyboarding Skills

Preferred Qualifications:

  • Medical Terminology training, Epic System training, Knowledge of Insurance Terminology and processes
  • Previous experience working with the Epic System
  • Working knowledge of Epic - preferred ADT, Resolute, Cadence Referrals, Radiant, OpTime
  • Knowledge of insurance verification using various websites/software
  • Working knowledge of Medical Terminology
  • Working knowledge of insurance terminology, including CPT and ICD-9 Codes or their successor.
  • Call Center Experience

EEO/M/F/D/V

Salary : $18

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