What are the responsibilities and job description for the Business Development Representative position at Unity Recovery Center?
POSITION SUMMARY
The Business Development Specialist is responsible for developing and maintaining professional relationships within the community to increase awareness of Unity Recovery Centers, LLC and the treatment services offered by the organization.
This position serves as a professional representative of the organization and works to establish relationships with referral sources, community partners, healthcare professionals, treatment providers, hospitals, behavioral health organizations, court and legal professionals, and other individuals or organizations that may assist people in accessing appropriate substance use disorder treatment and recovery services.
The Business Development Specialist works closely with Admissions, Clinical, and Leadership teams to support appropriate referrals, facilitate access to services, and promote the organization's mission while maintaining professional, ethical, and confidential practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and maintain positive professional relationships with current and potential referral sources.
- Identify opportunities to establish new referral relationships and community partnerships.
- Conduct outreach to hospitals, treatment facilities, behavioral health providers, physicians, therapists, counselors, community organizations, courts, attorneys, probation and parole professionals, and other appropriate referral sources.
- Educate community partners and referral sources regarding the programs, services, admission criteria, and resources available through Unity Recovery Centers.
- Maintain regular communication and follow-up with referral sources.
- Represent Unity Recovery Centers professionally at community meetings, networking events, conferences, outreach activities, and other appropriate events.
- Coordinate with the Admissions Department regarding potential referrals and individuals seeking treatment.
- Assist referral sources with understanding the admissions process while ensuring that clinical and admission decisions remain with the appropriate qualified staff.
- Maintain accurate records of outreach activities, contacts, referrals, meetings, and follow-up efforts.
- Provide leadership with updates regarding business development activities, referral trends, community needs, and opportunities for growth.
- Assist with the development and implementation of outreach and business development strategies.
- Maintain current knowledge of the organization's programs and services to ensure accurate information is provided to referral sources.
- Develop a professional understanding of community resources and other levels of care so individuals can be directed appropriately when necessary.
- Maintain professional boundaries with clients, prospective clients, families, referral sources, and community partners.
- Protect confidential and sensitive information and comply with applicable confidentiality requirements, including HIPAA and 42 CFR Part 2 when applicable.
- Conduct all marketing, outreach, and referral activities ethically and in accordance with applicable federal and state laws, regulations, accreditation requirements, and organizational policies.
- Never offer, provide, request, or accept improper compensation, gifts, incentives, or anything of value in exchange for patient referrals.
- Avoid misleading statements, guarantees regarding treatment outcomes, or inappropriate promises to clients, families, or referral sources.
- Maintain the professional reputation and integrity of Unity Recovery Centers at all times.
- Work collaboratively with Admissions, Clinical, Operations, Human Resources, and Leadership as needed.
- Participate in staff meetings, training, and other organizational activities as required.
- Perform other duties as assigned that support the mission and operations of the organization.
PROFESSIONAL EXPECTATIONS
The Business Development Specialist is expected to:
- Demonstrate professionalism, integrity, compassion, and respect in all interactions.
- Maintain appropriate professional boundaries.
- Communicate effectively with individuals from diverse backgrounds.
- Demonstrate excellent interpersonal and relationship-building skills.
- Be dependable, organized, self-motivated, and able to manage multiple priorities.
- Represent Unity Recovery Centers in a positive and professional manner.
- Maintain confidentiality regarding clients, employees, referral sources, and organizational information.
- Work cooperatively as a member of the Unity Recovery Centers team.
- Demonstrate sensitivity and professionalism when interacting with individuals and families affected by substance use disorders and behavioral health concerns.
Pay: $45,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Pauls Valley, OK 73075
Salary : $45,000 - $70,000