Family Stability Services Case Manager

Job Summary

Responsible for all case management services of assigned clients through the Family Stability Services program. Conducts outreach activities designed to promote program visibility, support community understanding of available services and increase both direct participation and referrals.

Responsibilities

• Perform a variety of outreach and recruitment activities through direct interaction with residents and community stakeholders.
• Manage assigned caseload from Family Stability referrals and provide quality case management and housing counseling services, including development of budgets and financial plans for all participants in the Family Stability program.
• Conduct assessments to include at a minimum housing, money management and educational attainment.
• Develop plans to help families achieve housing and financial stability and help children maintain school enrollment.
• Obtain the family’s endorsement of and participation in the plan along with requisite releases, authorizations to provide outreach, advocacy and/or case management.
• Provide progressive case management and monitor outcomes with family until family achieves case plan objectives and for a minimum of three months.
• Connect families with needed and available community resources.
• Follow-up with clients and community resources as appropriate to document use/success of referral.
• Adhere to program guidelines and prescribed service delivery as identified by funding sources.
• Maintain client records and input ongoing client notes into program’s case management software, including intake documents, releases and ongoing progress towards goals.
• Maintains accurate records in accordance with professional, agency and applicable grant standards.
• Refer clients to financial education classesParticipate in regular staff meetings, training programs, and supervisory sessions.
• Adhere to agency policies, procedures and the professional code of ethics.
• Participate in Community Initiatives’ Continuous Quality Improvement Plan.
• Other duties as assigned