What are the responsibilities and job description for the Assistant Program Director - Priority Veteran, Birmingham position at UNITED WAY OF CENTRAL ALABAMA INC?
Job Summary
Provides programmatic management to effectively provide Homeless Prevention and Rapid Re-housing services to qualifying Veteran families.
Responsibilities:
- Provide supervision and oversight to staff, ensuring high-quality services are provided using the Housing First model.
- Assist in the oversight of additional SSVF services including Shallow Subsidy, Health Care Navigation and Legal Services.
- Complete case record reviews to ensure quality and compliance with CARF and federal standards.
- Collaborate with Program Director on developing Continuous Quality Improvement outcomes and ensures program sites are meeting these outcomes.
- Ensure program sites are in compliance with SSVF grant and CARF accreditation standards.
- Review for accuracy and approve all temporary financial assistance requests.
- Review for accuracy and approve case certifications and ensure client data is accurately entered into Service Point.
- Oversee program operations and outcomes of all program activities to ensure objectives are met.
- Oversee and ensure PV Policies and Procedures and CM Guide are updated and in compliance.
- Represents PV program in community meetings.
- Ensure program operations, data and reports are accurate.
- Provide staff support for crisis interventions and client concerns.
- Other duties as assigned.
Qualifications
Knowledge & Skills
Proven supervisory experience and ability to manage a team of staff
Able to have crucial conversations and provide feedback on employee performance
Knowledge of case management best practices, including trauma-informed care and person-first approach
Excellent interpersonal and communication skills
Excellent computer skills to include Microsoft Office suite and Client Management System
Able to work as team member
Knowledge of federal, state and local veteran and military family programs preferred
Education/Experience
Master’s degree in a social work, counseling or social service-service related field
Licensed preferred
Minimum five years’ relevant professional work experience including supervisory and program management experience.
Military experience preferred
Working Conditions
Services are provided in office, in the community, and in client homes
Occasional after-hours/weekend work
Travel required
Requirements
Must meet and maintain eligibility requirements to be insured by UWCA’s insurance
Valid driver’s license
Reliable transportation
Proof of automobile insurance commensurate with State law
Background checks to include criminal record, drug screen & TB testing
Cell phone
Ability to lift 30 lbs