Administrative Specialist #43

Target Hiring Range: $64,000-$70,000

Department: Capitol Operations Posting Date Range: 5/15/2026-5/29/2026 Pay Grade Range: $64000-$110790

Work Hours: 8:30am-5:30pm

FLSA Status: Non-Exempt

Remote Work Status: Onsite

The Senate Sergeant at Arms does not pay for relocation expenses.

This vacancy announcement closes at 7pm EST. Late applications will not be accepted.

Job Description

JOB OVERVIEW

The Target Hiring Range for this position is: $64,000-$70,000

The Senate Recording Studio is seeking an Administrative Specialist to support with various administrative tasks including but not limited to answering phones, greeting guests, scheduling work orders, and processing financial information. This position requires high level of attention to detail, exceptional customer service skills, and the ability to multitask in a high traffic environment. Experience in managing multiple phone lines and utilizing the Microsoft Office Suite is highly desired. Work is performed under the supervision of the Administrative Manager of Capitol Operations.

Key Accountabilities/Essential Job Duties

Coordinates internal and external communications, including scheduling audiovisual work orders, answering and directing telephone calls, and providing information to customers via phone or in person. Verifies credentials and confirms appointments with customers and guests. Sorts and distributes incoming mail and packages, assists with outgoing mail and packages, and provides additional administrative support as needed. Maintains overall appearances of the office and supply inventory. Keeps track of office supplies and reorders when needed. Performs administrative duties such as creating reports, updating website content and maintaining usage metrics. Provides support to stakeholders in navigating audiovisual tools and systems by gathering and interpreting customer feedback and offering solutions based on established processes. Improves end user experience by escalating issues, when needed. Coordinates various administrative tasks related to the operations of the department. Processes invoices and payments for all services; coordinates with the Finance department to maintain Accounts Receivable for Senate offices; maintains accurate and detailed monthly financial records; maintains department authorization list for all Senate offices, including the moratorium schedule and assists Senate offices with granting and/or removing office management software authorizations as needed. Other duties as assigned.

JOB SPECIFICATIONS

Required Education

Bachelor’s degree.

Required Work Experience

• Three years of relevant experience.
  
  

Required Special Skills/ Knowledge

• As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
• Ability to multi-task several responsibilities while simultaneously providing exceptional customer service is a must.
• Ability to answer a multi-line phone system with a high call volume.
• Knowledge of office equipment, computers, and the ability to learn specialized scheduling software and other programs.
• Ability to provide exceptional customer service to a variety of guests and customers.
• Ability to learn the Capitol building and surrounding area.
• Knowledge of modern office practices and procedures.
• Ability to follow specific rules, regulations, procedures and protocols.
• Ability to comprehend and follow written and oral instructions.
• Ability to establish and maintain effective working relationships with co-workers, customers, guests, and the public.
  
  

Working Conditions

• This position requires an on-site presence to support the U.S. Senate while in session.
• The person in this position needs to occasionally move, bend, crawl, stand for long durations.
• Frequently moves boxes/ equipment weighing less than 50 pounds for various needs.
• The person in this position may be required to work outside core SAA working hours, including nights and weekends.
  
  

CONDITIONS OF EMPLOYMENT

To be employed by a Senate employing office in a paid position in the continental United States an individual must:

• Be a U.S. citizen;
• Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C.
• 1324b(a)(3)(B);
• Be (i) admitted as a refugee under 8 U.S.C.
• 1157 or granted asylum under 8 U.S.C.
• 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or
• Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).
  
  

Employment is contingent on background / security investigation results.

Benefits At-a-glance

The SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA’s benefits, please visit https://sen.gov/OPPW .

ACCOMMODATIONS

As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov with “Accommodation” in the subject line.

VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE

If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.

Candidates only need to apply one time for veterans’ preference to be considered for all future veterans’ preference positions within the Senate Sergeant at Arms.

• All supporting documents must ONLY be provided within the Veterans’ Preference Application and within the stated deadline of the job announcement.
• Late applications for veterans’ preference will not be considered.
• Documentation to obtain veterans’ preference will not be considered if attached to the job application.
• If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email SAARecruitment@saa.senate.gov .
• To view additional information regarding the VEOA, please click here .
  
  

An applicant who declines to self-identify as a disabled veteran and/or to provide information and documentation regarding his/her disabled veteran’s status will not be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans’ preference.