Inside Sales & Administrative Support Specialist

Location: 80% office / 20% travel

Company: Southern Tool Specialist, Inc. (STS)

Website: www.southerntoolinc.com

Please send your resume and a short cover letter to Inquiry@southerntoolinc.com

Subject line: Inside Sales & Administrative Support – [Applicant Name]

Southern Tool Specialist, Inc. (STS) is a trusted distributor of advanced assembly, drilling, and fastening solutions serving all manufacturing sectors, including aerospace, automotive, heavy equipment, and general industrial production. We partner with world-class OEMs such as Atlas Copco, Luebbering, and others to deliver innovative tooling and process solutions that drive performance, reliability, and efficiency for our customers. Our team combines technical expertise with a hands-on, consultative approach, making STS a valued partner across the manufacturing landscape.

STS is seeking a versatile Inside Sales & Administrative Support Specialist to join our growing team. This individual will play a key role in supporting both customer-facing sales activities, website transactions, and behind-the-scenes administrative operations. The ideal candidate is organized, proactive, and comfortable working directly with customers and suppliers while also managing internal documentation, coordinating orders, and ensuring CRM accuracy. This position is well-suited for someone who enjoys multitasking, problem-solving, and being at the center of a fast-moving technical sales environment.

• Customer-Facing Sales Support
• Communicate professionally with customers regarding quotes, orders, and product information.
• Assist in generating, following up on, and tracking sales quotations.
• Coordinate with OEM and distributor partners to confirm lead times, pricing, and shipment details.
• Support sales engineers with opportunity tracking and customer outreach.
• Provide timely responses and updates to ensure a seamless customer experience.
• Administrative / Back-Office Support
• Process and track purchase orders, invoices, and shipping confirmations.
• Maintain CRM and internal sales databases with accurate, current information.
• Support the preparation of price lists, sales reports, and marketing materials.Coordinate vendor documentation, credit applications, and internal workflow tasks.
• Help improve efficiency through structured follow-up and document management.
  

• 2 years of experience in inside sales, customer service, or administrative support (industrial, manufacturing, or distribution experience preferred).
• Strong communication and interpersonal skills — professional, courteous, and responsive.
• Highly organized with the ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/ERP systems.
• A self-starter who thrives in a small-team, high-accountability environment.
• Preferred: Experience supporting industrial, manufacturing, aerospace, automotive, or engineered tooling supply chain environments.
• Preferred: Prior experience coordinating with OEMs, distributors, or reps involving technical products, quoting, or order tracking
  

• Competitive hourly rate or salary (based on experience).
• Performance incentives and career-growth opportunities.
• 401K / Health Insurance / PTO Plan / Holiday Schedule
• Supportive, family-oriented team culture.