Management and Program Analyst

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Strategic Planning and Analysis Directorate, located in Washington, D.C.

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Qualifications:

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Applying analytical tools and methodologies to independently resolve complex planning, evaluation, and resource allocation problems across multiple management levels.
• Directing team studies by utilizing advanced qualitative and quantitative methods to evaluate program effectiveness and achieve established goals and objectives.
• Organizing and coordinating systematic analytical efforts by providing written and oral reports with conclusions and recommendations to supervisors, managers, and executives within internal and external organizations.
• Converting program goals into specific and measurable deliverables, milestones, and schedules by managing programs to ensure timely delivery of quality products within budget.
• Utilizing standard computer programs and specialized systems to develop and maintain electronic files, presentations, and spreadsheets that concisely present findings and recommendations for program and project management.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/27/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Responsibilities:

In this Management and Program Analyst role, you will become a key team member of Homeland Security individuals involved in performing the broadest and most significant types of review and management analysis embracing all areas of administrative resources in support of Border Patrol Headquarters.

This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10).

Typical duties include:

• Serving as a Government Purchase Card Holder, procuring goods and services for the organization efficiently and in accordance with agency policies, and maintaining comprehensive records to ensure compliance and audit readiness, while acting as Contracting Officer's Representative (COR II/III), providing oversight of contractor performance by monitoring deliverables and maintaining documentation.
• Leading and coordinating strategic communication related activities, managing logistics, agendas, and follow-up actions to facilitate effective collaboration and communication across the Directorate.
• Providing expert analytical support to management, advising on planning methodologies, policy development, and procedural improvements, and collaborating with stakeholders at all levels to advance mission-critical initiatives.
• Serving as the primary SharePoint and knowledge management lead for the branch, developing and maintaining communication channels, tasking workflows, and technical solutions to enhance information sharing and operational efficiency.
• Serving as the Directorate's expert and lead consultant on all human resources functional areas, providing authoritative guidance and innovative solutions to complex workforce challenges while independently assisting division leadership in the creation and reviewing of Position Descriptions (PD).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Salary : $143,913