What are the responsibilities and job description for the Site MES IT Coordinator position at United Software Group Inc?
Title: Site MES IT Coordinator
Location: Greenville, SC (Remote)
Duration: 07/20/2026 to 12/31/2026
The Site MES IT Coordinator serves as the primary site-level IT and MES liaison responsible for coordinating Manufacturing Execution System (MES) implementation, deployment, and ongoing operational support across manufacturing facilities. This role acts as the critical interface between site operations, Quality, MSAT, Validation, IT/OT teams, Global MES organizations, vendors, system integrators, and offshore development teams
.The successful candidate will possess strong expertise in MES platforms, manufacturing operations, and digital manufacturing technologies, ensuring seamless execution of MES programs from project initiation through go-live, hypercare, and steady-state support. The role will also drive automation and digital transformation initiatives that improve operational efficiency, data visibility, compliance, and plant connectivity
.Key Responsibilitie
sMES Project Coordination & Site Governanc
- eServe as the primary site-level IT coordinator and governance contact for MES implementation and support activities
- .Act as the central point of communication between site stakeholders, Global MES teams, vendors, system integrators, and offshore delivery teams
- .Coordinate all phases of the MES lifecycle, including
- :Requirements gatherin
- gSolution desig
- nConfiguration and buil
- dTesting and validation suppor
- tTraining and user readines
- sGo-live and hypercar
- eSupport transition and steady-state operation
- sTrack and manage site-level actions, risks, issues, dependencies, decisions, and readiness activities
- .Facilitate technical and functional workshops between business users and MES delivery teams
- .Drive alignment between local manufacturing processes and enterprise MES standards/templates
.[strong style="font-weight: bolder;"]Business Process & Requirements Managemen
- tSupport business process reengineering initiatives to improve manufacturing execution and operational efficiency
- .Capture and document business requirements, process gaps, user needs, and local operational constraints
- .Translate site requirements into clear and actionable MES functional and technical specifications
- .Ensure business requirements are effectively communicated to development, configuration, and support teams
.Site Readiness & Deployment Suppor
- tCoordinate site readiness activities including
- :Infrastructure readines
- sUser access managemen
- tShop-floor device
- sBarcode scanner
- sLabel printer
- sOperator terminal
- sSystem interface
- sNetwork connectivit
- ySupport testing activities by coordinating user participation, issue resolution, and closure of testing actions
- .Assist with training preparation, execution, and user adoption initiatives
.Automation & Digital Manufacturing Leadershi
- pLead automation and data integration projects across manufacturing sites from concept through commissioning and operational adoption
- .Coordinate technical delivery across
- :MES platforms (Rockwell MES, PharmaSuite, Siemens Opcenter, MasterControl, PAS-X, etc.
- )SCADA systems (Ignition, Wonderware, AVEVA, etc.
- )DCS platforms (Emerson DeltaV and similar systems
- )Data collection and historian technologies (OPC, AVEVA PI, Kepware, Litmus, etc.
- )Design and implement secure, scalable, and reliable shop-floor data collection architectures
- .Support Connected Plant and Industry 4.0 initiatives to improve plant maturity, operational visibility, and data-driven decision-making
.[strong style="font-weight: bolder;"]Compliance, Validation & Documentatio
- nCoordinate MES-related documentation readiness including
- :SOP
- sWork Instruction
- sUser Guide
- sTraining Material
- sSupport Documentatio
- nPartner with Quality and Validation teams to support CSV activities and compliance requirements
- .Ensure MES solutions align with applicable regulatory and industry standards, including
- :GM
- PGAMP
- 5Annex 11 & Annex 2
- 221 CFR Part 1
- 1Data Integrity requirement
- sCybersecurity best practice
- sMaintain documentation for decisions, issue resolutions, knowledge transfer activities, and support handovers
.[strong style="font-weight: bolder;"]Operational Support & Continuous Improvemen
- tManage site-level MES governance, including
- :Demand managemen
- tChange request
- sIncident and problem managemen
- tPrioritization and escalatio
- nCoordinate L2/L3 MES support activities following implementation
- .Ensure MES systems do not negatively impact manufacturing operations
- .Identify recurring issues, training gaps, process inefficiencies, and improvement opportunities
- .Coordinate impact assessments, testing, documentation updates, training, and deployment activities for MES enhancements and changes
.Vendor & Stakeholder Managemen
- tBuild and maintain strong relationships with
- :Operation
- sManufacturing Science & Technology (MSAT
- )Quality Assuranc
- eValidatio
- nSite IT/OT Team
- sGlobal MES Team
- sInfrastructure Team
- sVendors and System Integrator
- sManage third-party vendors and delivery partners to ensure compliance with technical, quality, cost, and schedule expectations
- .Champion change management initiatives and drive successful adoption of digital manufacturing solutions
.Qualification
sEducatio
- nBachelor’s degree in Engineering, Computer Science, Information Technology, Life Sciences, Automation Engineering, or a related discipline
- .Equivalent industry experience may be considered
.[strong style="font-weight: bolder;"]Experienc
- e8 years of experience supporting MES implementations or manufacturing IT projects within regulated manufacturing environments
- .5 years of experience coordinating cross-functional teams during system deployments, upgrades, and operational support
- .5 years of demonstrated experience supporting manufacturing operations and shop-floor systems
- .5 years of experience working with global teams, vendors, system integrators, and offshore delivery organizations
.Required Skills & Competencie
sTechnical Skill
- s5 years of strong understanding of Manufacturing Execution Systems (MES) and manufacturing operations
- .5 years of hands-on or functional knowledge of MES platforms such as
- :Rockwell MES (preferred
- )Werum PAS-
- XSiemens Opcente
- rPharmaSuit
- eMasterContro
- l5 years of understanding of MES integrations with
- :ERP system
- sLIM
- SAutomation system
- sBarcode and labeling system
- sReporting and analytics platform
- sShop-floor device
- sKnowledge of SCADA, DCS, OPC, historian, and industrial connectivity technologies
- .Understanding of infrastructure, user access management, and manufacturing system support processes
.Functional Skill
- sRequirements gathering and business process analysis
- .Business process reengineering and process harmonization
- .Project coordination and stakeholder management
- .Risk, issue, and change management
- .Training coordination and user adoption support
.Soft Skill
- sExcellent communication, facilitation, and interpersonal skills
- .Strong stakeholder management and relationship-building capabilities
- .Ability to influence and align cross-functional teams
- .Strong analytical and problem-solving mindset
- .Ability to operate effectively in fast-paced manufacturing environments
- .Self-motivated with strong organizational and follow-up skills
.Preferred Qualification
- sExperience in pharmaceutical, biotechnology, life sciences, or regulated manufacturing industries
- .Familiarity with Computer System Validation (CSV) practices
- .Knowledge of GMP, GAMP 5, Annex 11, Annex 22, and 21 CFR Part 11 requirements
- .Exposure to Industry 4.0, Connected Plant, Digital Manufacturing, and Smart Factory initiatives
- .Experience supporting multi-site MES deployments and global manufacturing programs
- .Willingness and ability to travel extensively (>50%) to manufacturing sites globally for project delivery, system deployment, training, commissioning, and operational support activities
Salary : $50 - $55