What are the responsibilities and job description for the IT Scrum Master position at United Software Group Inc?
Title: IT Scrum Master
Location: Pittsburgh, PA (Remote)
20 hours/Week
Description:
Implement the OSCAR Manufacturing Execution System (MES) to enable electronic batch records (EBR) along with integration to equipment and OCPLM for the CSD Frederick Manufacturing site.
Justification:
The EBR implementation is essential to:
• Reduce the occurrence of batch record–related errors.
• Automate the capture of batch records for easier access and a clear audit trail.
• Increase efficiency by reducing manufacturing lead times.
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Role Scope / Deliverables
The development resource will:
• Perform application development under the team’s Scrum project methodology.
• Deliver scalable solutions usable across multiple sites.
• Leverage vendor familiarity with custom TrackSYS implementations and TFS to shorten development timelines.
• Collaborate with Parsec (TrackSYS vendor) to fully utilize TrackSYS capabilities.
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Key Skills & Individual Experience
Required Qualifications
• IT Industry Experience (5 years): Proven work with software development teams building data-driven enterprise applications.
• Agile/Scrum Practices (5 years): Strong knowledge of Scrum practices and tools such as Jira, Microsoft TFS, or Azure DevOps.
• Project Management Tools (5 years): Hands-on use of HP PPM, MS Project, or similar for project tracking and reporting.
• Enterprise Systems (5 years): Experience in managing, developing, or supporting enterprise platforms such as ERP, MES, or other mission-critical systems.
• Microsoft Office Suite (5 years): Proficient in Outlook, Excel, Word, and PowerPoint for reporting and presentations.
• Programming & Databases (5 years): Technical knowledge in at least one programming or scripting language and a DBMS (SQL Server, Oracle, MySQL) to support technical discussions and development.
• Software Development Methodologies (5 years): Strong understanding of Agile, Waterfall, and Iterative development approaches.
• Configuration & Change Management (5 years): Skilled in software configuration management, incident management, and change management using tools like Remedy, ServiceNow, or Jira.
• Development & Integration Tools (5 years): Experience with GitHub, Visual SourceSafe, Team Foundation Server, Jenkins, Maven, AWS SaaS, and job schedulers/build servers.
• Problem-Solving (5 years): Ability to think creatively and deliver solutions to resolve tactical technical issues.
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Preferred Qualifications
• Life Sciences/Manufacturing (5 years): Exposure to regulated industries and related processes.
• MES Systems (3–5 years): Knowledge of Camstar, TrackSYS, or other MES platforms is a strong plus.
• Problem-Solving & Critical Thinking (5 years): Strong analytical mindset for identifying root causes and solutions.
• Team Leadership/Coordination (3–5 years): Ability to drive and manage multiple development teams across geographies.
• Project/Program Management (3–5 years): Experience contributing to or managing large-scale IT programs.
• Scrum Master Certification: Strong plus.
• Process Optimization (3–5 years): Experience improving software development practices, especially Agile/Scrum processes.
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Other Skills & Abilities
• Self-Motivation & Ownership (5 years): Confident, assertive, and able to take initiative.
• Analytical & Troubleshooting (5 years): Attention to detail with systematic problem-solving skills.
• Teamwork & Independence (5 years): Contribute as a collaborative team member while independently handling multiple tasks.
• Cost Optimization (3–5 years): Ability to develop solutions that reduce long-term total cost of ownership.
• Communication (5 years): Strong written and oral communication skills with ability to engage both technical and non-technical stakeholders, including senior leadership.
• Customer Focus (5 years): Proven ability to build strong, trust-based relationships with internal customers and vendor partners.
• Organizational Skills (5 years): Strong ability to organize, disseminate information, gain consensus, and set expectations.
• Time Management (5 years): Ability to prioritize effectively and take ownership of issues and tasks to completion.
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Education
• Required: Bachelor’s degree in computer science, Information Technology, Software Engineering, or related technical field.
• Preferred: Master’s degree in information systems, Engineering Management, or related discipline.
• Certifications:
• Scrum Master (CSM, PSM) certification preferred.
• ITIL Certification for change/incident management a plus.
• Cloud/DevOps certifications (AWS, Azure, Jenkins) are desirable.
• MES/ERP vendor certifications (TrackSYS, Camstar, SAP) highly valuable.
Salary : $45 - $50