What are the responsibilities and job description for the Concierge position at UNITED HEBREW GERIATRIC CENTER?
About United Hebrew
United Hebrew of New Rochelle is a vibrant, not-for-profit senior care campus serving Westchester County. Our continuum of care includes:
- Willow Towers Assisted Living
- Willow Gardens Memory Care
- United Hebrew Geriatric Center (Skilled Nursing and Rehabilitation)
Together, we provide compassionate, person-centered care across all levels of need—from independent living to skilled nursing—on one seamless campus.
Why Join Us?
- Be part of a mission-driven organization with over 100 years of excellence in senior care.
- Work in a collaborative and supportive environment.
- Help create a positive dining experience for seniors every day.
Key Responsibilities
- Greet residents, families, and visitors with professionalism and hospitality.
- Answer and direct incoming calls and inquiries.
- Coordinate non-clinical resident services such as meal delivery, appointment reminders, and activity sign-ups.
- Communicate with internal departments to ensure timely service delivery.
- Provide facility information, directions, and event updates.
- Support administrative tasks including data entry, document preparation, and visitor logs.
- Assist with admissions, discharges, welcome packets, and resident orientation.
- Maintain confidentiality and security in accordance with HIPAA and facility policies.
Ensure the front desk and lobby areas are clean, organized, and welcoming.