Shift Leader

POSITION SUMMARY 

A Shift Leader is responsible for overseeing the daily operations of the Joint.  As a member of the management team, you will be responsible for general oversight of daily operations and restaurant management. This role includes staff management oversight and training; ensuring food preparation is done per guidelines; maintaining the highest quality of cleanliness, safety, and sanitation at the restaurant; ensuring the customers experience a quality dining environment; maintaining a sense of team cohesiveness. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Training new employees on restaurant procedures

• Collaborating with the leadership to create shift schedule and assignments

• Motivating colleagues to maintain restaurant standards of excellence

• Monitoring all equipment and supplies

• Handling customer issues as they arise

• Documenting any inventory concerns

• Maintaining sanitation, health, and safety standards in work areas

• Preparing food and beverage items as needed

• Serving orders to customers at windows, counters, or tables

• Taking food and drink orders and receiving payment from customers, as needed

 

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• 1-2 years Quick Service or Fast Food experience preferred

• 1-2 years food preparation experience preferred

• 1 year restaurant and cash handling experience preferred

• Ability to handle stress under pressure and in fast-paced situations

• Work well with others and collaborate as a member of a team

• Basic math and calculation skills

• Positive attitude 

• Current certifications as required by state and local laws

• Understanding of food safety and sanitation rules

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.  Tasting and smelling abilities are required occasionally to distinguish with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, airborne particles, and hot liquids. The noise level in the work environment is usually moderate. 

 

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.