What are the responsibilities and job description for the Director, Client Sales position at Uniguest?
Position Summary
The Director of Sales will lead a team of Sales Managers responsible for driving revenue growth within an established customer base while also expanding the business through new customer acquisition. This leader will own the overall performance of their organization, including revenue production, forecasting accuracy, and pipeline development.
In addition to delivering near-term results, the Director will play a key role in developing sales talent. This position will coach and prepare high-performing sellers to advance into enterprise-level roles that lead complex, strategic opportunities.
Revenue Leadership
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.
The Director of Sales will lead a team of Sales Managers responsible for driving revenue growth within an established customer base while also expanding the business through new customer acquisition. This leader will own the overall performance of their organization, including revenue production, forecasting accuracy, and pipeline development.
In addition to delivering near-term results, the Director will play a key role in developing sales talent. This position will coach and prepare high-performing sellers to advance into enterprise-level roles that lead complex, strategic opportunities.
Revenue Leadership
- Own the total revenue performance of the team, including growth within existing customers and acquisition of net new business.
- Lead, manage, and develop a team of Sales Managers responsible for quota-carrying sellers.
- Drive accountability to pipeline generation, deal progression, and closing execution.
- Maintain accurate weekly, monthly, and quarterly forecasts.
- Implement disciplined pipeline management and deal inspection.
- Identify risks and opportunities within the forecast and proactively drive mitigation strategies.
- Lead strategies to grow revenue within the existing customer base through expansion, cross-sell, and upsell.
- Ensure consistent new customer acquisition through proactive prospecting and territory planning.
- Partner with marketing, product, and customer success teams to maximize account growth.
- Develop high-performing sellers into enterprise-ready talent capable of managing complex deals.
- Provide coaching on strategic account planning, multi-threading, executive engagement, and value-based selling.
- Partner with the enterprise sales team to create developmental opportunities and mentorship pathways.
- 5 years of software sales experience within the hospitality and hotel industry
- Ability to travel around 50% of the time
- Competitive Benefits Package*: Including health, dental, vision, and retirement plans (*dependent on position, location, and eligibility).
- Employee Assistance Program (EAP): Support for personal and professional well-being.
- Career Development: Opportunities for advancement within Uniguest’s growing global organization, especially for exceeding ARR targets.
- Performance Commission Plan: Lucrative incentives tied to ARR and pipeline growth.
- Employee Recognition Rewards Program: Acknowledging outstanding contributions.
- Dynamic Work Environment: Collaborate with a passionate team across sales, presales, delivery, and support.
- Benefits package will depend on your position, location, and other eligibility requirements.
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.