Operations Manager

Operations Manager – Affordable Housing

Location: Ayer, MA | Onsite | Full-Time

We are seeking an Operations Manager to oversee daily operations for an affordable housing services organization. This role ensures smooth management of housing programs, from project setup to applicant qualification and regulatory compliance.

Key Responsibilities

• Manage affordable housing projects, including permitting, application setup, lottery management, and applicant qualification.
• Collaborate with developers, municipal agencies, and state housing programs.
• Lead day-to-day office operations and optimize workflow.
• Supervise and support two office staff members.
• Improve internal systems, processes, and operational efficiency.
• Ensure compliance with affordable housing regulations at the state and municipal level.
• Maintain accurate documentation, records, and reports.
• Oversee monitoring of affordable rental units.
• Support marketing efforts for housing lotteries and compliance programs.
• Communicate professionally with applicants, clients, and town officials.
  
  

Qualifications

• High school diploma or equivalent required.
• 5 years of experience in operations or administrative management, preferably in real estate or affordable housing.
• Strong leadership, organizational, and communication skills.
  
  

Schedule & Compensation

• Mon-Fri, 8:30 AM – 5:00 PM
• Salary: $81,000–$100,000 (DOE)
• Direct hire, onsite position
  
  

Benefits

• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off (PTO) and holidays
  
  

Skills: office,affordable housing,application,management,compensation,communication,operations,communication skills,compliance,administrative