Client Partner – Healthcare AI, Analytics

Client Partner – Healthcare AI, Analytics & GenAI

Location: Boston, MA (Onsite 4–5 days per week at client office)

Travel: Monthly travel to client locations across the U.S. as needed

About The Role

We are seeking an experienced Client Partner – Healthcare AI, Analytics & GenAI to drive strategic account growth, strengthen executive-level client relationships, and lead AI/GenAI solution discussions within a major healthcare account.

This role combines account management, client consulting, business development, AI solutioning, and executive stakeholder engagement. The ideal candidate will have experience selling or supporting Analytics, AI/ML, GenAI, Cloud, or Data Services within consulting environments and possess strong healthcare industry knowledge.

Key Responsibilities/Client Relationship Management

• Build and maintain trusted relationships with Director- and VP-level stakeholders within healthcare organizations.
• Develop deep understanding of client business priorities, operating models, value chains, and performance drivers.
• Drive account growth and identify new opportunities in partnership with consulting, solution, and delivery teams.
• Create and execute account strategies aligned with client business objectives and organizational changes.
• Act as a strategic advisor to clients on AI, analytics, and digital transformation initiatives.
  
  

AI / GenAI Demand Generation

• Identify opportunities to leverage AI, GenAI, Machine Learning, and Analytics to solve healthcare business challenges.
• Develop compelling business cases and use cases for AI-powered solutions.
• Collaborate with technical and consulting teams to shape solution approaches and client roadmaps.
• Translate technical capabilities into business value for executive stakeholders.
• Drive proposal development, solution presentations, and pre-sales activities.
  
  

Commercial & Account Growth

• Support revenue growth, margin objectives, and long-term account expansion.
• Participate in commercial discussions, pricing strategies, and contract structuring.
• Partner with internal stakeholders to create scalable and outcome-focused commercial models.
• Manage pipeline development and account planning activities.
  
  

Cross-Functional Collaboration

• Work closely with globally distributed consulting, delivery, and solution teams.
• Support successful execution of pilots, proofs of concept, and production deployments.
• Ensure alignment between client expectations and delivery outcomes.
• Represent a broad portfolio of AI, Analytics, Data, Cloud, and Digital Transformation capabilities.
  
  

Required Qualifications

• 10–18 years of experience in Client Management, Account Management, Customer Success, Business Development, Consulting, or Pre-Sales roles.
• Experience working within Consulting Services, Analytics, AI/ML, GenAI, Data, Cloud, or Digital Transformation organizations.
• Strong healthcare industry experience with understanding of healthcare operations, value chains, and business processes.
• Proven track record of growing strategic client accounts and managing executive stakeholder relationships.
• Experience working with Director-, VP-, or C-level client stakeholders.
• Strong proposal development, solutioning, and consultative selling skills.
• Ability to work independently at client sites while coordinating with globally distributed teams.
• Excellent communication, presentation, and relationship-building skills.
  
  

Preferred Qualifications

• Understanding of Generative AI concepts including:
• Large Language Models (LLMs)
• Prompt Engineering
• Embeddings
• Fine-Tuning
• Retrieval-Augmented Generation (RAG)
• Familiarity with:
• Agentic AI
• Multi-Agent Systems
• Workflow Orchestration
• Experience with cloud AI platforms such as:
• Azure OpenAI
• AWS Bedrock
• Google Vertex AI
• Knowledge of:
• LangChain
• RAG Frameworks
• APIs and Integrations
• Data Pipelines

Skills: analytics,digital transformation,management,healthcare