Entry-Level Administrative Support Commercial Dialer

Our client is seeking an Entry-Level Administrative Support Specialist to assist with managing the commercial dialer system. This role is less customer-facing than before-your primary responsibility will be queuing calls for agents and ensuring the dialer runs smoothly. Occasionally, you may interact with commercial clients, but most of your day will focus on administrative tasks that keep operations moving.

Location: Portsmouth, NH (first day of training in Salem, NH)

Schedule: Monday-Friday, 8:30am-5:00pm

Pay: $16-$18/hr DOE bi-weekly bonus opportunity

Status: Full-time, onsite while on contract; hybrid after permanent conversion

What You'll Do

• Manage and monitor the commercial dialer system
• Queue calls for agents and ensures accuracy
• Update records and maintain organized call lists
• Occasionally interact with commercial clients in a professional manner
• Support the team with administrative tasks as needed
  
  

What We're Looking For

• 1-2 years of administrative or customer service experience
• Strong attention to detail and organizational skills
• Comfortable working in a fast-paced environment
• Reliable and eager to learn
  
  

Why You'll Love This Role

• Competitive pay with monthly bonus potential
• Structured training to set you up for success
• Opportunity to grow within a supportive team environment

Ready to take the next step? Apply today and start building your career!

Desired Skills and Experience

Manage and monitor the commercial dialer system
Queue calls for agents and ensure accuracy
Update records and maintain organized call lists
Occasionally interact with commercial clients in a professional manner
Support the team with administrative tasks as needed

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.