What are the responsibilities and job description for the Customer Support Coordinator (Direct Hire) position at Ultimate Staffing?
🔹 Now Hiring: Customer Support Specialist (Onsite - MN) 🔹
Join a global leader in technology serving major food and agriculture partners worldwide.
What You'll Do:
* Handle B2B daily customer inquiries (calls email)
* Schedule service/repair visits and support the technical team
* Provide product and order support with a strong customer-first mindset
* Own customer issues through resolution and escalate when needed
What We're Looking For:
* 2 years of phone-based customer service experience
* Service scheduling/dispatch experience highly preferred
* Salesforce or SAP exposure a plus
* Strong multitasking, communication, and problem-solving skills
Role Details:
* Salary: $50-60K
* Schedule: Mon-Fri, 8-5 (100% onsite)
* Direct hire with full benefits (medical, dental, vision, PTO, 401k contribution, etc.)
You'll join a collaborative, long-tenured team within a fast-growing, innovation-driven company that invests heavily in R&D and employee development.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salary : $5,000 - $6,000