What are the responsibilities and job description for the Chemistry Laboratory Manager position at UL Solutions?
Job Description
UL Solutions is hiring a Laboratory Manager to lead our Chemistry department at our Retail & Consumer Products Center of Excellence in Lowell, AR.
Responsibilities
Required Qualifications
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
About The Team
From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we’re involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people’s lives.
UL Solutions is hiring a Laboratory Manager to lead our Chemistry department at our Retail & Consumer Products Center of Excellence in Lowell, AR.
Responsibilities
- Lead day‑to‑day operations of a chemistry laboratory performing analytical testing (e.g., GC‑MS, LC‑MS/MS, ICP‑MS, HPLC, wet chemistry, PFAS, BPA, metals, or related methods).
- Oversee the establishment of appropriate testing programs and the coordination of laboratory activities within the designated laboratories
- Identifies and pursues the development of requirements for test procedures beyond the scope of existing standards and requirements involving unique features and requiring the use of independent judgment
- Review and approve technical data, reports, and deviations as required; ensure timely and accurate report delivery.
- Manages the development and maintenance of state-of-the-art laboratory equipment
- Oversee method implementation, verification, validation, and ongoing performance trending.
- Establishes and maintains the test proficiency training program and competencies for laboratory personnel
- Ensure all testing activities are conducted in compliance with validated methods, SOPs, and applicable regulatory or accreditation requirements (e.g., ISO 17025, GLP, client requirements).
- Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring that all policies are understood and adhered to
- Maintain laboratory compliance with internal quality systems, accreditation standards, and audit requirements.
- Serve as a primary laboratory contact during internal, customer, and accreditation audits.
- Ensure corrective and preventive actions (CAPA) are identified, documented, and effectively implemented.
- Own document control for chemistry SOPs, work instructions, validation protocols, and training records.
- Promote a strong quality culture emphasizing data integrity, traceability, and scientific rigor.
- Lead, coach, and develop laboratory supervisors, chemists, and technicians.
- Set performance expectations, conduct reviews, and support career development and succession planning.
- Ensure appropriate staffing levels, training coverage, and cross‑training to meet operational demands.
- Promote engagement, accountability, and collaboration across laboratory teams.
- Drive key performance indicators (KPIs) such as turnaround time, throughput, quality, rework, and utilization.
- Identify and implement process improvements to increase efficiency, capacity, and consistency.
- Partner with cross‑functional teams (Quality, EHS, IT, Engineering, Commercial) to support new method onboarding, customer requirements, and operational scalability.
- Support capital equipment planning, justification, and onboarding for analytical instrumentation.
- Integrates continuous improvement concepts and techniques into all aspects of the job utilizing the Lean Sigma approach
- Foster a proactive safety culture aligned with EHS and OSHA expectations for chemical handling, waste management, and laboratory operations.
- Ensure compliance with chemical hygiene plans, hazard communication, PPE requirements, and waste disposal regulations.
- Partner with EHS to review incidents, near‑misses, Job Safety Analyses (JSAs), and corrective actions.
- Ensure staff are trained and competent in safe laboratory practices and emergency procedures.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
- Performs other duties as directed
Required Qualifications
- Bachelor’s degree or higher in Chemistry, Analytical Chemistry, Chemical Engineering, or related scientific discipline.
- 5 years of progressive experience in an analytical chemistry laboratory, including people leadership.
- Strong working knowledge of analytical techniques and chemistry laboratory operations.
- Demonstrated experience with laboratory quality systems (e.g., ISO 17025, GLP, GMP, or equivalent).
- Proven ability to lead teams, manage competing priorities, and deliver results in a regulated environment.
- Advanced degree (M.S. or Ph.D.) in Chemistry or related field.
- Experience supporting environmental, food, consumer products, or regulatory compliance testing.
- Experience leading laboratories through accreditation audits and corrective action cycles.
- Familiarity with LIMS systems, data integrity requirements, and electronic documentation systems.
- Experience supporting capital investment decisions for analytical instrumentation.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
About The Team
From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we’re involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people’s lives.