What are the responsibilities and job description for the Sales Administrative Assistant position at Ucruising Vacations?
Sales Administrative Assistant (Junior)
Location: Alhambra, CA
Job Type: Full-time
Schedule: Five days per week, including Saturday. One weekday and Sunday will be scheduled as days off.
Compensation
This is a salaried position covering all hours worked, with pay issued on a bi-weekly basis.
Upon successful completion of training and the probationary period, employees will be eligible for adjustment, additional top-ups based on overall store sales performance.
Additional company benefits are available after probation.
Key Responsibilities
- Answer incoming calls and handle basic customer inquiries
- Provide general travel information and direct inquiries to the appropriate sales team members
- Follow up on booking status and routine customer requests
- Assist with reservations, data entry, and system updates
- Support the sales team with daily administrative tasks
- Learn and follow company systems, workflows, and service standards
Qualifications:
- Strong communication skills with a professional and patient manner
- Detail-oriented and able to handle routine customer inquiries
- Basic multitasking and time management skills
- Basic computer proficiency (training on booking systems will be provided)
- English is required; Cantonese or Mandarin is a strong asset
職位名稱：銷售行政助理（初級）
工作地點：Alhambra, CA
工作類型：全職
工作時間：
每週工作五天（需包括星期六），休息日為一天平日及星期日。
薪酬與福利：
此職位為月薪制，薪資涵蓋所有工作時數，並以雙週（Bi-weekly）發放。
完成培訓及試用期後，員工將可根據門市整體銷售表現獲得額外加成。
試用期後可享公司提供之其他福利。
主要職責：
- 協助接聽來電及回覆基本客戶查詢
- 提供簡單旅遊資訊及轉介予相關銷售同事跟進
- 跟進客戶訂單進度及一般查詢
- 協助處理預訂、資料輸入及系統操作
- 支援銷售團隊日常行政工作
- 學習並遵循公司系統、工作流程及服務標準
職位要求：
- 具備基本溝通能力及良好服務態度
- 工作細心、有耐性，能應對日常客戶查詢
- 具備基本時間管理及多任務處理能力
- 熟悉基本電腦操作（公司將提供郵輪預訂系統培訓）
- 必須具備英語能力；能理解或使用廣東話或普通話者優先考慮
Pay: From $750.00 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Language:
- Cantonese (Required)
- Mandarin (Required)
Work Location: In person
Salary : $750