What are the responsibilities and job description for the Administrative Assistant Sales Support position at US Merchants?
We are seeking a highly organized and detail-oriented Administrative Assistant – Sales Support to join our team. This role plays a key part in supporting sales operations by processing orders, coordinating with internal departments, and ensuring timely delivery and customer satisfaction. The ideal candidate is proactive, efficient, and has a solid understanding of order flow and logistics.
Key Responsibilities
Key Responsibilities
- Process customer orders using Warehouse Management System (WMS) and/or EDI
- Plan customer orders based on current inventory levels
- Track and manage work orders through completion
- Monitor shipments and outbound order fulfillment
- Coordinate projects and timelines across multiple departments
- Prepare quotes and obtain purchase orders from customers
- Provide general customer service and sales support as needed
- Communicate shipping needs to the transportation team
- Support additional project-related tasks as required
- Intermediate proficiency in Microsoft Excel
- Strong communication and organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Experience in manufacturing and/or warehouse distribution is a plus
- Detail-oriented with a proactive approach to problem-solving
- Monday to Friday
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance