Student Services Advisor

Position Summary

With limited direction from the Kaplan North Chief Administrative Officer (CAO) and Department Chair, the Student Service Advisor manages all aspects of graduate and undergraduate student affairs in the department of Near Eastern Languages and Cultures. The incumbent designs, develops, coordinates, plans, implements, and modifies policies for effective operations of counseling services as well as outreach, alumni relations, career development, and placement programs. Advise approximately 55 graduate students, 50 undergraduate majors/minors, and 2,500 undergraduate students enrolled in the large general electives offered in the departments each year. Advise undergraduate students on requirements for 5 majors and 6 minors. Advise graduate students in 12 major fields of study, including Ancient Near Eastern Civilizations, Arabic, Armenian, Assyriology, Egyptology, Hebrew Bible, Iranian Studies, Jewish Studies, Near Eastern Archaeology, Semitics, Turkic Studies, and Islamic Studies across 4 distinct graduate programs (PhD NELC, PhD Islamic Studies, MA Arabic, MA Islamic Studies). Coordinate admissions process for 2 PhD programs and 2 MA programs with varying program requirements. Coordinate all academic student appointments for the department of Near Eastern Languages and Cultures. Perform the quarterly hiring process of 50 ASEs, which include Teaching Assistants, Graduate Student Researchers, and Graduate and Undergraduate Readers. Manage monthly payroll reconciliation process for all TA appointments. Manage all graduate student support for all graduate programs from various sources, including, Division of Graduate Education Funds, Gift Funds, and External Funds. Oversee the administration of 6 language placement exams with 6 distinct language coordinators throughout the academic year and work closely with the Chair and all Directors of sub programs in the NELC. The incumbent will also serve as a resource to the CAO, Chair, and Directors of Graduate Studies/Undergraduate Studies, as well as to faculty committees providing statistics and reports, advising of policies and regulations and making program recommendations. Coordinate outreach and development efforts with undergraduates, graduates and alumni. Responsible for planning departmental student events including Commencement, undergraduate and graduate new student orientations, recruitment visits, and award ceremonies.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
  
  

Qualifications

• Demonstrated skill in employing fundamental counseling techniques with sensitivity sufficient to assist students in the resolution of problems or establishment of academic goals. (Required)
• Skill in interacting with persons of various social, cultural, economic and educational backgrounds for the purpose of advising students and working with faculty, staff and graduate students. (Required)
• Ability to show empathy and a sincere concern about student problems. Skill in listening perceptively and conveying awareness. (Required)
• Skill in developing procedures to quickly and accurately assess individual student progress while assisting a large number of undergraduate students enrolled in department classes. (Required)
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities. Ability to perform effectively and in a timely manner under conditions of fluctuating workload, conflicting deadlines and time constraints. (Required)
• Skill in working independently and following through on projects with minimal direction to make independent judgments and decisions, and to discern when action of a higher level is required. (Required)
• Skill in writing logical, concise and grammatically correct letters of business correspondence for transmittal to students, depts., other campus personnel and for promotional materials. (Required)
• Working knowledge of University, Undergraduate Admissions, Registrar's Office, College of Letters and Science & departmental procedures as they relate to student affairs. (Preferred)
• Skill in analyzing information, problems, situations, practices or procedures to recommend changes for improvement in the undergraduate & graduate program. - Required (Required)
• Ability to interpret, explain and implement Department and University policy and regulations, including knowledge of campus policies, procedures. (Preferred)
• Ability to set short and long-term priorities for the support staff positions to accomplish academic personnel, event, and programmatic objectives. Ability to develop action plans to ensure attainment of goals. (Required)
• Financial and accounting skills to design, modify and manage student support funding budgets. (Required)
  
  

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree in related area and/or equivalent experience / training (Required)
  
  

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".
  
  

Schedule

8:00 a.m. to 5:00 p.m.

Union/Policy Covered

SV-Stdt Svs & Adv Prof (SSAP)

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Student Services Advisor 3 SV (40037971)