Administrative Assistant II - Glaucoma, Westwood

Join our Glaucoma clinic team with the Dept of Ophthalmology, where you’ll play a key role in delivering a seamless and positive patient experience. We’re seeking a friendly, detail-oriented individual who is passionate about providing excellent patient service and supporting high-volume phone operations. Key responsibilities include, but are not limited to:

• Pre-registering new and returning patients via telephone
• Collecting demographic and insurance information
• Entering authorizations and referrals
• Scheduling appointments
• Process incoming faxes, medical records and authorizations
• Relay messages with faculty and office staff via email, paging system, and verbal messages
• Provide backup assistance in other patient areas as directed