What are the responsibilities and job description for the General Manager - Sterling Heights, MI position at uBreakiFix?
Build a Rewarding Career Today! UBREAKIFIX in Sterling Heights, MI is looking for a General Manager to join our team!
As a trusted leader in device repair, we take pride in delivering dependable service and smart solutions to our customers every day.
We are looking for a dynamic, results-oriented General Manager to lead our Sterling Heights, MI location. The ideal candidate is a reliable and motivated leader who prioritizes operational excellence and efficiency. In this role, you will manage daily store operations, mentor and inspire your team, and drive performance to consistently achieve and exceed company objectives.
Responsibilities
- Operational Excellence: Oversee and manage daily operations at the location, ensuring processes run smoothly and align with company standards
- Team Development: Lead, coach, and inspire a dynamic team to achieve high performance while cultivating a positive and collaborative workplace culture
- Customer Satisfaction: Deliver exceptional customer experiences by ensuring every interaction is handled with professionalism and care
- Sales Leadership: Set and achieve sales targets through strategic initiatives, product promotion, and team motivation to align with overall business goals
- Quality Control: Maintain and enforce high standards in repair quality, operational processes, and customer service delivery
- Performance Insights: Monitor key performance indicators, compile reports, and analyze data to inform decisions and drive continuous improvement
Qualifications
- 2 years of experience in sales management
- 2 years of previous General Manager experience strongly preferred
- Proven track record of achieving and exceeding annual sales volume targets
- Previous experience in leading a team
- Strong US work authorization
- Excellent interpersonal communication skills
Employee Benefits:
- Health Insurance: Comprehensive coverage for you and your family
- Ongoing Learning: Support for educational growth
- Paid Time Off: Time to recharge and excel
- Competitive Pay: Packages to meet financial goals
- Performance Bonuses: Incentives for outstanding work
UBREAKIFIX offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers.
We’re committed to quality repairs and supporting our team!
Job Type: Full-time
Pay: $40,000.00 - $49,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Benefits:
Job Training, Employee DiscountsSalary : $40,000 - $49,000