Repair technician for UBREAKIFIX by asurion

No Experience Necessary!

Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.

Tasks and Responsibilities:

Diagnose, troubleshoot and repair devices

Provide recommendations for problem resolution

Explain complex technical issues to customers in a non-technical, simple to understand manner

Provide repair and replacement estimates to customers

Ensure that all repairs meet or exceed uBreakiFix quality standards

Greet customers in a friendly manner and maintain a positive work environment

Answer phone calls to the store with a professional, courteous and friendly demeanor

Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations

Keep track of all devices and inventory while safeguarding all store stock

Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

Maintain the cleanliness and professional appearance of the store

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time.

UBREAKIFIX is an equal opportunity employer M/F/D/V

Job Types: Full-time, Part-time

Pay: $12.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $12 - $18